Integrate Freshdesk with ServiceDesk Plus Cloud
Send information between Freshdesk and ServiceDesk Plus Cloud automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Fetch the details of an existing release task by id or title in ServiceDesk Plus Cloud when a new contact is created in Freshdesk
Integrate Freshdesk with ServiceDesk Plus Cloud using Zoho Flow. Whenever a new contact is created in Freshdesk, Zoho Flow automatically fetches the details of an existing release task by id or title in ServiceDesk Plus Cloud. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new contact is created in Freshdesk.
- Zoho Flow fetches the details of an existing release task by id or title in ServiceDesk Plus Cloud.
Fetch the details of an existing release task by id or title in ServiceDesk Plus Cloud when a new contact is created in Freshdesk
Freshdesk + ServiceDesk Plus Cloud
Send a request notification in ServiceDesk Plus Cloud when a new contact is created in Freshdesk
Integrate Freshdesk with ServiceDesk Plus Cloud using Zoho Flow. Whenever a new contact is created in Freshdesk, Zoho Flow automatically sends a request notification in ServiceDesk Plus Cloud. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new contact is created in Freshdesk.
- Zoho Flow sends a request notification in ServiceDesk Plus Cloud.
Send a request notification in ServiceDesk Plus Cloud when a new contact is created in Freshdesk
Freshdesk + ServiceDesk Plus Cloud
Create a note for the selected release in ServiceDesk Plus Cloud when a new contact is created in Freshdesk
Integrate Freshdesk with ServiceDesk Plus Cloud using Zoho Flow. Whenever a new contact is created in Freshdesk, Zoho Flow automatically creates a note for the selected release in ServiceDesk Plus Cloud. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new contact is created in Freshdesk.
- Zoho Flow creates a note for the selected release in ServiceDesk Plus Cloud.
Create a note for the selected release in ServiceDesk Plus Cloud when a new contact is created in Freshdesk
Freshdesk + ServiceDesk Plus Cloud
Create a new milestone in ServiceDesk Plus Cloud when a new contact is created in Freshdesk
Integrate Freshdesk with ServiceDesk Plus Cloud using Zoho Flow. Whenever a new contact is created in Freshdesk, Zoho Flow automatically creates a new milestone in ServiceDesk Plus Cloud. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new contact is created in Freshdesk.
- Zoho Flow creates a new milestone in ServiceDesk Plus Cloud.
Create a new milestone in ServiceDesk Plus Cloud when a new contact is created in Freshdesk
Freshdesk + ServiceDesk Plus Cloud
Create a new request worklog in ServiceDesk Plus Cloud when a new contact is created in Freshdesk
Integrate Freshdesk with ServiceDesk Plus Cloud using Zoho Flow. Whenever a new contact is created in Freshdesk, Zoho Flow automatically creates a new request worklog in ServiceDesk Plus Cloud. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new contact is created in Freshdesk.
- Zoho Flow creates a new request worklog in ServiceDesk Plus Cloud.
Create a new request worklog in ServiceDesk Plus Cloud when a new contact is created in Freshdesk
Freshdesk + ServiceDesk Plus Cloud
Update the details of an existing request in ServiceDesk Plus Cloud when a new contact is created in Freshdesk
Integrate Freshdesk with ServiceDesk Plus Cloud using Zoho Flow. Whenever a new contact is created in Freshdesk, Zoho Flow automatically updates the details of an existing request in ServiceDesk Plus Cloud. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new contact is created in Freshdesk.
- Zoho Flow updates the details of an existing request in ServiceDesk Plus Cloud.
Update the details of an existing request in ServiceDesk Plus Cloud when a new contact is created in Freshdesk
Freshdesk + ServiceDesk Plus Cloud
Update the details of an existing release in ServiceDesk Plus Cloud when a new contact is created in Freshdesk
Integrate Freshdesk with ServiceDesk Plus Cloud using Zoho Flow. Whenever a new contact is created in Freshdesk, Zoho Flow automatically updates the details of an existing release in ServiceDesk Plus Cloud. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new contact is created in Freshdesk.
- Zoho Flow updates the details of an existing release in ServiceDesk Plus Cloud.
Update the details of an existing release in ServiceDesk Plus Cloud when a new contact is created in Freshdesk
Freshdesk + ServiceDesk Plus Cloud
Fetch a solution topic by its name in ServiceDesk Plus Cloud when a new contact is created in Freshdesk
Integrate Freshdesk with ServiceDesk Plus Cloud using Zoho Flow. Whenever a new contact is created in Freshdesk, Zoho Flow automatically fetches a solution topic by its name in ServiceDesk Plus Cloud. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new contact is created in Freshdesk.
- Zoho Flow fetches a solution topic by its name in ServiceDesk Plus Cloud.
Fetch a solution topic by its name in ServiceDesk Plus Cloud when a new contact is created in Freshdesk
Freshdesk + ServiceDesk Plus Cloud
Build your own integrations between Freshdesk and ServiceDesk Plus Cloud
Connect Freshdesk and ServiceDesk Plus Cloud with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Freshdesk and ServiceDesk Plus Cloud using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Contact updated
Triggers when the details of an existing contact are updated
Ticket note added
Triggers when a note is added to the selected ticket
Ticket created
Triggers when a new ticket is created
Contact created
Triggers when a new contact is created
Ticket updated
Triggers when the details of an existing ticket are updated
Change status updated
Triggers when the status of an existing change is updated
Request updated in template
Triggers when an existing request is updated in the selected template
Request created in template
Triggers when a new request is created in the selected template
Project task worklog created
Triggers when a new project task worklog is created
Project updated in template
Triggers when a project is updated under selected template
Project task updated
Triggers when an existing task is updated
Release status updated
Triggers when the status of an existing release is updated
Project member added
Triggers when a new member is added in project
Request approved
Triggers when an existing request is approved
Project task created
Trigger when a new task is created in project
Request created
Triggers when a new request is created
Project comment added
Triggers when a new project comment is added
Project created in template
Triggers when a new project is created in selected template
Project updated
Triggers when a project is updated
Task closed
Triggers when a task is closed
Change updated
Triggers when a change is updated
Asset created
Triggers when a new asset is created
Release task created
Trigger when a new release task is created
Release created
Triggers when a new release is created
Request task created
Triggers when a new request task is created
Request updated
Triggers when the details of an existing request are updated
Problem created
Triggers when a new problem is created in a template
Requester created
Triggers when a new requester is created
Project created
Triggers when a new project is created
Release note created
Triggers when a new release note is created
Release task updated
Triggers when a release task details are updated
Request task updated
Triggers when the details of an existing request task are updated
Change created
Triggers when a new change is created
Request worklog created
Triggers when a new request worklog is created
Milestone comment added
Triggers when a new comment is added in milestone
Release updated
Triggers when the details of an existing release are updated
Release note updated
Triggers when an existing release note is updated
Milestone created
Triggers when a new milestone is created
Project task comment added
Triggers when a new project task comment is added
Notification sent
Triggers when a user sends a notification
Milestone updated
Triggers when a milestone is updated
Note created
Triggers when a new note is created
Request task worklog created
Triggers when a request task worklog is created
All Actions - Actions are the automated tasks
Create contact
Creates a new contact
Create group
Creates a new group
Create company
Creates a new company
Create ticket
Creates a new ticket
Create forum
Creates a new forum in the selected category
Add notes to ticket
Adds private or public notes to the selected ticket
Create forum category
Creates a new forum category
Update contact
Updates the details of an existing contact
Update ticket
Updates the details of an existing ticket
Update company
Updates the details of an existing company
Fetch ticket
Fetches the details of an existing ticket by requester email address and subject
Fetch ticket priority by ID
Fetches the priority details of a specific ticket by ID
Fetch group by ID
Fetches the details of an existing group by ID
Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number
Fetch ticket priority
Fetches the priority details of a specific ticket by label
Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number
Fetch ticket status by ID
Fetches the status of a specific ticket by ID
Fetch contact by ID
Fetches the details of an existing contact by ID
Fetch company by ID
Fetches the details of an existing company by ID
Fetch ticket status
Fetches the status of a specific ticket by label
Fetch agent by ID
Fetches the details of an existing agent by ID
Fetch ticket by ID
Fetches the details of an existing ticket by ID
Fetch company
Fetches the details of an existing company by domain
Send Notification
Sends a request notification
Create project
Creates a new project
Add project member
Adds a new project member
Create project task
Creates a new task in a project
Create change
Creates a new change
Create project task worklog
Creates a new project task worklog
Create request task
Creates a new request task
Create request worklog
Creates a new request worklog
Create requester
Creates a new requester
Add comment
Adds a new comment to a project, milestone, or to tasks under a project or milestone
Create request note
Creates a note for the selected request
Create milestone task worklog
Creates a new milestone task worklog
Create milestone
Creates a new milestone
Create technician
Creates a new technician
Create release note
Creates a note for the selected release
Create release task
Creates a new task in a release
Create release
Creates a new release
Create request task worklog
Creates a new request task worklog
Add solution
Adds a new solution
Associate release with change
Associates a release with an existing change
Add milestone comment
Adds a new milestone comment
Create problem
Creates a new problem
Associate request with problem
Associates a request with a specific problem
Associate release with problem
Associates a release with a problem
Create request
Creates a new request
Update technician
Updates the details of an existing technician
Update request
Updates the details of an existing request
Update Release
Updates the details of an existing release
Update project task
Updates the details of an existing project task
Update requester
Updates the details of an existing requester based on ID
Update release task
Updates the details of an existing release task
Update change
Updates the details of an existing change
Update milestone
Updates the details of an existing milestone
Update problem
Updates the details of an existing problem
Update project
Updates the details of an existing project
Fetch milestone
Fetches the details of an existing milestone by ID
Fetch release UDF attributes
Fetches the user-defined field (UDF) attributes of a release by name
Fetch requester
Fetches the details of an existing requester by email address
Fetch solution topic
Fetches a solution topic by its name
Fetch release attribute
Fetches the details of release attributes by name
Fetch request by internal ID
Fetches a request using its internal ID
Fetch request UDF attributes
Fetches a request UDF attribute by its name
Fetch change UDF attributes
Fetches the user-defined field (UDF) attributes of a change by name
Fetch change attribute
Fetches the details of an existing change attribute by name
Fetch problem
Fetches the details of an existing problem by ID
Find a request attribute
Fetches a request attribute by its name
Fetch release
Fetches the details of an existing release by its id or display id or title
Fetch request by ID
Fetches the details of an existing request by ID
Fetch project task
Fetches the details of an existing project task by ID
Fetch technician attributes
Fetches the details of an existing technician attribute by name
Fetch project by ID
Fetches the details of an existing project by ID
Fetch problem attribute ID
Fetches the selected problem's attribute ID by name
Fetch release task
Fetches the details of an existing release task by id or title
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
Similar apps
What is ServiceDesk Plus Cloud?
ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.
Similar apps
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Logic
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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CEO, Lakeside CNC Group
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CEO, Fabricroot
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Toto
Technical Engineer, Master Liveaboards
