Integrate Groove with Teamwork Projects

Send information between Groove and Teamwork Projects automatically, without writing any code, using Zoho Flow.

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Add new tasks to your Teamwork Projects for new tickets generated in Groove

Ensure all customer concerns are promptly addressed by creating tasks for each ticket. This flow will generate a task within your Teamwork Projects for fresh tickets initiated in Groove.

How it works
  1. The flow triggers when a new ticket is created in Groove.
  2. Zoho Flow creates a new task in the selected task list in Teamwork Projects.
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Add new tasks to your Teamwork Projects for new tickets generated in Groove

Groove + Teamwork Projects

Build your own integrations between Groove and Teamwork Projects

Connect Groove and Teamwork Projects with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Groove and Teamwork Projects using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Ticket closed

Triggers when a ticket is closed

Ticket tagged

Triggers when a ticket is tagged

Ticket deleted

Triggers when a ticket is deleted from trash

Ticket priority changed

Triggers when a ticket's priority is changed

Customer added

Triggers when a customer is added

Ticket assigned

Triggers when a ticket is assigned

Agent replied

Triggers when an agent replies to a ticket

Note added

Triggers when a note is added to a ticket

Ticket created

Triggers when a new ticket is created

Customer replied

Triggers when a customer replies to a ticket

Ticket opened

Triggers when a ticket is opened

New task list

Triggers when a new task list is created in the selected project

New task

Triggers when a new task is created in the selected project

New milestone

Triggers when a new milestone is created in the selected project

New person

Triggers when a new person is added

New company

Triggers when a new company is created

New message

Triggers when a new message is created in the selected project

New person in project

Triggers when a new person is added in the selected project

New project

Triggers when a new project is created

New time entry

Triggers when a new time entry is created in the selected project

All Actions - Actions are the automated tasks

Create new ticket

Starts a new ticket for your customer

Add note

Adds a private note to an existing ticket

Change ticket state

Changes the state of a ticket

Reopen ticket

Changes the state of a ticket to Opened

Assign agent to ticket

Assigns an agent to a ticket

Close ticket

Changes the state of a ticket to Closed

Find customer

Fetches customer profile details using email address

Create milestone

Creates a new milestone in the selected project

Create message

Creates a new message in the selected project

Create time entry

Creates a new time entry in the selected project

Add person

Adds a new person

Create company

Creates a new company

Create task

Creates a new task in the selected task list

Create project

Creates a new project

Fetch task

Fetches the details of an existing task

Fetch company

Fetches the details of an existing company

Fetch person

Fetches the details of a person by person ID or email address

Fetch tag

Fetches the details of a tag by ID or name

Fetch project

Fetches the details of an existing project

Fetch task list

Fetch the details of an existing task list

What is Groove?

GrooveHQ is a help desk platform meant for small businesses and startups. It lets you chat with your customers, collaborate on conversations and more.

Customer Support

What is Teamwork Projects?

Teamwork Projects is a project management software that helps collaborative teams manage projects by categorizing them, adding tags, and creating task list templates to plan efficiently.

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