Integrate LiveChat with Copper

Send information between LiveChat and Copper automatically, without writing any code, using Zoho Flow.

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Create a lead entry in Copper for each new chat session initiated in LiveChat

Minimize human errors in data entry and ensure all essential lead information is accurately captured. This flow will create a new lead in Copper for every new live chat session in LiveChat.

How it works
  1. The flow triggers when a new chat is created in LiveChat.
  2. Zoho Flow creates or updates the details of a lead in Copper.
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Create a lead entry in Copper for each new chat session initiated in LiveChat

LiveChat + Copper

Build your own integrations between LiveChat and Copper

Connect LiveChat and Copper with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate LiveChat and Copper using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Chat ended

Triggers when a chat is ended

Visitor queued

Triggers when a visitor is queued

Chat created

Triggers when a new chat is created

Lead created

Triggers when a new lead is created

Person added

Triggers when a new person is added

Opportunity created

Triggers when a new opportunity is created

Lead updated

Triggers when any detail of an existing lead is updated

Task added

Triggers when a new task is added

Activity created

Triggers when a new activity is created

Person updated

Triggers when any detail of an existing person is updated

All Actions - Actions are the automated tasks

Close chat

Closes an existing chat

Resume chat

Restarts an archived chat

Create or update lead

Creates or updates the details of a lead

Create project

Creates a new project

Add person

Adds a new person

Create company

Creates a new company

Create task

Creates a new task

Create activity

Creates a new activity for a person, company, opportunity, or lead

Create opportunity

Creates a new opportunity

Update opportunity

Updates the details of an existing opportunity

Update company

Updates the details of an existing company

Update project

Updates the details of an existing project

Update person

Updates the details of an existing person

Fetch person

Fetches the details of a person by email

Fetch project

Fetches the details of an existing project by name

Fetch opportunity

Fetches the details of an existing opportunity by name

Fetch company

Fetches the details of an existing company by name

What is LiveChat?

LiveChat is a customer support platform with customization features like themes, engagement graphics, and labels. You can automate greetings, get detailed reports, create tickets, and track visitors easily.

Customer Support

What is Copper?

Copper is CRM software for Google applications. It lets you work with contextual data, manage deals from Gmail, and view data from multiple sources before making a decision.

CRM

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow is an easy-to-use, very intuitive, and comprehensive integration platform. It helped us integrate Zoho Workplace with WordPress without writing a single line of code. Now, we do not miss Slack anymore, thanks to Zoho Flow and Zoho Workplace. Learn more

Rahul Roushan

CEO, OpIndia

Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more

Louis Castellano

CEO, Lakeside CNC Group

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