Integrate LiveChat with Heartbeat

Send information between LiveChat and Heartbeat automatically, without writing any code, using Zoho Flow.

Build your own integrations between LiveChat and Heartbeat

Connect LiveChat and Heartbeat with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate LiveChat and Heartbeat using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Chat ended

Triggers when a chat is ended

Visitor queued

Triggers when a visitor is queued

Chat created

Triggers when a new chat is created

Course completed

Triggers when a new course is completed

User updated

Triggers when the details of an existing user are updated

Send a direct message

Triggers when a new message is sent from a user

User joins a group

Triggers when a new user joins a group

Event created

Triggers when a new event is created

Thread created

Triggers when a new thread is created

All Actions - Actions are the automated tasks

Close chat

Closes an existing chat

Resume chat

Restarts an archived chat

Send a direct message

Sends a direct new message

Create group

Creates a new group

Reactivate user

Reactivates a user on heartbeat

Create category

Creates a new category

Create voice channel

Creates a new voice channel

Create thread

Creates a new thread

Add user to group

Adds a new member to the group

Create comment

Creates a new comment

Create channel

Creates a new channel

Create user

Creates a new user

Create event

Creates a new event

Update group

Updates the details of an existing group

Update channel

Updates the details of an existing channel

Create invitation link within a heartbeat community

Creates a new invitation link within a heartbeat community

Add user to an existing invitation link

Adds the user to an existing invitation link

Update voice channel

Updates the details of an existing voice channel

Update category

Updates the details of an existing category

Update user

Updates the details of an existing user

Fetch user

Fetches the details of an existing user using ID

Fetch thread

Fetches the details of an existing thread using ID

Fetch event

Fetches the details of an existing event using ID

Search user

Searches the details of an existing user using Email address

Fetch group

Fetches the details of an existing group using ID

Remove user from group

Removes an user from a group

What is LiveChat?

LiveChat is a customer support platform with customization features like themes, engagement graphics, and labels. You can automate greetings, get detailed reports, create tickets, and track visitors easily.

Customer Support

What is Heartbeat?

Heartbeat is a connectivity platform for community businesses that lets users host conversations, events, contests, and much more.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow connects the apps that cannot be connected in other ways. With the proper flows, we have all the processes standardized, and the interactions between the different roles in the company are standardized, too. Learn more

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CEO, Lakeside CNC Group

Zoho Flow has truly empowered us to get real-time results and go paperless, saving us weeks of manual work. It's an indispensable tool for our business. Learn more

Toto

Technical Engineer, Master Liveaboards

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