Integrate ServiceNow with GitHub

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Fetch the details of an existing record in the specified table by search query in ServiceNow when a new issue is created in GitHub

Integrate GitHub with ServiceNow using Zoho Flow. Whenever a new issue is created in GitHub, Zoho Flow automatically fetches the details of an existing record in the specified table by search query in ServiceNow. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new issue is created in GitHub.
  2. Zoho Flow fetches the details of an existing record in the specified table by search query in ServiceNow.
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Fetch the details of an existing record in the specified table by search query in ServiceNow when a new issue is created in GitHub

GitHub + ServiceNow

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Supported triggers and actions

Integrate ServiceNow and GitHub using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Record created

Triggers when an incident record is created

Record updated

Triggers when the details of an existing record are updated

Label created

Triggers when a new label is created

New mention

Triggers when your Github username is mentioned in a Commit, Comment, Issue, or Pull Request

Review requested

Triggers when a review is requested from you or a specified user

Comment made on issue

Triggers when a comment is made on an existing issue

Issue created

Triggers when a new issue is created

Issue reopened

Triggers when an issue is reopened in the selected repository

Issue closed

Triggers when an issue is closed in the selected repository

Release added

Triggers when a new release is added

Repository created

Triggers when a new repository is created

Pull request created

Triggers when a new pull request is created

All Actions - Actions are the automated tasks

Create incident

Creates a new incident record

Create record

Creates a new record in a table (eg., Incident, Problem, Case, etc)

Update record

Updates the details of an existing record in the specified table

Update incident

Updates the details of an existing incident record

Fetch record

Fetches the details of an existing record in the specified table by search query

Fetch user

Fetches the details of an existing user

Fetch reference record

Fetches the details of an existing table reference record (eg., User, Problem, Core company, etc)

Fetch incident

Fetches the details of an existing incident record by ID

Create issue

Creates a new issue

Create comment

Creates a new comment in the selected issue

Create pull request

Creates a new pull request

Update issue

Updates the details of an existing issue

Fetch user

Fetches a user by their login name

Fetch issue

Fetches a issue by their number

Fetch issue by title

Fetches the details of an existing issue by title

What is ServiceNow?

ServiceNow is an IT service management platform. You can manage your problems and releases, generate customized reports, and use machine learning to route, categorize, and prioritize issues.

ITSM

What is GitHub?

GitHub is a developer platform that lets you manage projects and teams, follow projects, host code, and maintain documentation. The built-in tools make it easy to request review, propose changes, and manage version control.

Developer Tools Popular

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more

Owain ap Rees

Sales Director, Artico

All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.

Julien Granjean

CEO, iDAYit

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