Integrate SupportBee with Zoho Projects
Send information between SupportBee and Zoho Projects automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Create action items in your Zoho Projects for newly generated tickets in SupportBee
Promptly address your customers' issues by creating tasks whenever a new ticket arises. This flow will generate a task within your Zoho Projects for fresh tickets initiated in SupportBee.
How it works
- The flow triggers when a new ticket is created in SupportBee.
- Zoho Flow creates a new task in Zoho Projects.
Create action items in your Zoho Projects for newly generated tickets in SupportBee
SupportBee + Zoho Projects
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Supported triggers and actions
Integrate SupportBee and Zoho Projects using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New Comment
Triggers when a new comment is added to a ticket
New Customer Reply
Triggers when a customer replies to a ticket
New Agent Reply
Triggers when an agent replies to a ticket
New Ticket
Triggers when a new ticket is created
Issue updated
Triggers when the details of an issue are updated in the portal
Project updated
Triggers when a project's details are updated
Milestone updated
Triggers when a milestone is updated in the portal
Issue submitted in project
Triggers when a new issue is submitted in a specific project
Updated task in layout
Triggers when a task is updated in a specific layout
Task list completed
Triggers when a task list is completed
Task created
Triggers when a new task is created in the portal
Milestone created in project
Triggers when a new milestone is created in a specific project
Milestone created
Triggers when a new milestone is created in the portal
Issue updated in project
Triggers when the details of an issue are updated in a specific project
Project comment added
Triggers when a new comment is added to a project
Updated task in project
Triggers when a task is updated in a specific project
Project created
Triggers when a new project is created in the portal
Milestone completed in project
Triggers when a milestone is marked as completed in a specific project
Task list created in project
Triggers when new task list is created
Milestone updated in project
Triggers when a milestone is updated in a specific project
Task comment added
Triggers when a new comment is added to a task
Task created in layout
Triggers when a new task is created in a specific layout
Updated task
Triggers when a task is updated in the portal
Issue submitted
Triggers when a new issue is submitted in the portal
Task completed
Triggers when a task is marked as completed in the portal
Issue comment added
Triggers when a new comment is added to an issue
Event created
Triggers when a new event is created in the portal
Milestone completed
Triggers when a milestone is marked as completed in the portal
Task completed in project
Triggers when a task is marked as completed in a specific project
Task created in project
Triggers when a new task is created in a specific project
All Actions - Actions are the automated tasks
Create Ticket
Creates a new ticket
Create issue
Creates a new issue in a project
Add user to project
Adds a new user to a specific project
Add comment in issue
Adds a new comment to an existing issue
Create event
Creates a new event in the portal
Add user to portal
Adds a new user to the portal
Create issue in layout
Creates a new issue in a project under a specific layout
Create milestone
Creates a new milestone in a project
Create issue time log
Creates a time log entry for an existing issue
Create time log for task
Creates a time log entry for an existing task
Add client user to project
Adds a new client user to a specific project
Add client user to company
Adds a new client user to the company
Add comment in project
Adds a new comment to an existing project
Create project
Creates a new project in the portal
Create customer
Creates a new customer in the portal
Create tag
Creates a new tag in the portal
Associate client company to a project
Associates an existing client company with a specific project
Create task list
Creates a new task list in a project
Add followers to task
Adds the specified users as followers to a task
Add comment in task
Adds a new comment to an existing task
Create task in layout
Creates a new task in a project under a specific layout
Create general time log
Creates a general time log entry for the portal
Create task
Creates a new task in a project
Update project
Updates the details of an existing project by ID
Update milestone
Updates the details of an existing milestone by ID
Approve time log
Approves a general time log entry
Update customer
Updates the details of an existing customer
Approve task timelog
Approves a time log entry for a task
Update task list
Updates the details of an existing task list by ID
Update issue in layout
Updates the details of an existing issue by ID under a specific layout
Update task time log
Updates the details of an existing task time log
Update task
Updates the details of an existing task by ID
Update time log
Updates the details of an existing general time log
Update task in layout
Updates the details of an existing task by ID under a specific layout
Update issue
Updates the details of an existing issue by ID
Update issue timelog
Updates the details of an existing issue time log entry
Approve issue timelog
Approves a time log entry for an issue
Fetch project by search term
Fetches the details of an existing project matching a search term like name or key
Fetch project by ID
Fetches the details of an existing project by its ID
Fetch customer in a project
Fetches the details of all customer associated with a specific project
Fetch time log
Fetches the details of an existing time log entry by the start end date time, project, owner and billing type
Fetch tag
Fetches the details of an existing tag
Fetch team
Fetches the details of an existing team in the portal
Fetch task list
Fetches the details of an existing task list
Fetch CRM deals
Fetches the CRM deals associated with a project
Fetch option
Fetches the available options for a specific field
Fetch milestone by ID
Fetches the details of an existing milestone by its ID
Fetch user in portal
Fetches the details of a user by ID or email in portal
Fetch issue in project
Fetches the details of an existing issue in a project
Fetch customer
Fetches the details of an existing customer
Fetch task in project
Fetches the details of an existing task in a specific project
Fetch task by search term
Fetches the details of an existing task matching a search term like key or name
What is SupportBee?
SupportBee is an email ticketing system that lets you manage your tickets easily. Create tickets, assign them to agents or teams, and use snippets to answer frequently asked questions.
Similar apps
What is Zoho Projects?
Zoho Projects is online project management software that helps you efficiently collaborate with your teams. You can create projects and tasks, set milestones, file issues, and keep track of everything from one place.
Similar apps
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