Integrate Usedesk with TeamGantt
Send information between Usedesk and TeamGantt automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Create a task in TeamGantt for new tickets created in Usedesk
Efficiently address customer concerns by promptly creating tasks. This flow will add new tasks to your TeamGantt for new tickets generated in Usedesk.
How it works
- The flow triggers when a new ticket is created in Usedesk.
- Zoho Flow creates new task in TeamGantt.
Create a task in TeamGantt for new tickets created in Usedesk
Usedesk + TeamGantt
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Supported triggers and actions
Integrate Usedesk and TeamGantt using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New ticket
Triggers when a new ticket is created
New client
Triggers when a new client is created
All Actions - Actions are the automated tasks
Create chat
Create a chat or send messages to an existing chat on behalf of the client
Create ticket
Create a new ticket
Add comment
Add a comment to a ticket
Create agent
Creates a new agent
Send chat message
Sends a chat message to the client in chat
Create client
Create a new client
Update ticket
Update details of a ticket
Update agent
Updates an existing agent
Update client
Update details of a client
Fetch agent by ID
Fetch details of an agent using id
Fetch ticket
Fetch details of a ticket using ticket id
Fetch client
Fetch details of a client using id
Fetch agent by email
Fetch details of an agent using email id
Create company label
Creates a new company label
Create project
Creates new project
Add checklist item
Creates a new checklist item in the specified task
Create task
Creates new task
Update task
Updates the details of an existing task using task ID
Fetch task
Fetches the details of an existing task using task ID or task name
What is Usedesk?
Usedesk customer support application
What is TeamGantt?
TeamGantt is a cloud-based Gantt chart and project management application. It lets you plan, schedule, and manage your projects, and provides you tools such as collaborative Gantt charts, time tracking, file sharing, and more.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more
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Sales Director, Artico
Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.
Neville Mader
Director, Perth Security Services
Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more
Harnoor Abroll
Technical and Operations Head, TruAct
