Integrate Usedesk with TeamGrid
Send information between Usedesk and TeamGrid automatically, without writing any code, using Zoho Flow.
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Create action items in your TeamGrid for newly generated tickets in Usedesk
Promptly address your customers' issues by creating tasks whenever a new ticket arises. This flow will create a task in TeamGrid for new tickets created in Usedesk.
How it works
- The flow triggers when a new ticket is created in Usedesk.
- Zoho Flow creates a new task in TeamGrid.
Create action items in your TeamGrid for newly generated tickets in Usedesk
Usedesk + TeamGrid
Build your own integrations between Usedesk and TeamGrid
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Supported triggers and actions
Integrate Usedesk and TeamGrid using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New ticket
Triggers when a new ticket is created
New client
Triggers when a new client is created
Task created
Triggers when a task is created
Contact created
Triggers when a new contact is created
Project completed
Triggers when a project is completed
Task completed
Triggers when task is completed
Project created
Triggers when a new project is created
All Actions - Actions are the automated tasks
Create chat
Create a chat or send messages to an existing chat on behalf of the client
Create ticket
Create a new ticket
Add comment
Add a comment to a ticket
Create agent
Creates a new agent
Send chat message
Sends a chat message to the client in chat
Create client
Create a new client
Update ticket
Update details of a ticket
Update agent
Updates an existing agent
Update client
Update details of a client
Fetch agent by ID
Fetch details of an agent using id
Fetch ticket
Fetch details of a ticket using ticket id
Fetch client
Fetch details of a client using id
Fetch agent by email
Fetch details of an agent using email id
Complete project
Completes an existing project
Create task
Creates a new task
Create project
Creates a new project
Complete task
Completes an existing task
What is Usedesk?
Usedesk customer support application
Similar apps
What is TeamGrid?
TeamGrid is a project management solution that provides intuitive drag and drop time tracking, integrated telephony and more.
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Webhook triggers
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Logic
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Custom functions
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