Integrate Usedesk with Tick
Send information between Usedesk and Tick automatically, without writing any code, using Zoho Flow.
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Create a task in Tick for new tickets created in Usedesk
Ensure all customer concerns are promptly addressed by creating tasks for each ticket. This flow will create a task in your Tick for newly generated tickets in Usedesk.
How it works
- The flow triggers when a new ticket is created in Usedesk.
- Zoho Flow creates a new task in Tick.
Create a task in Tick for new tickets created in Usedesk
Usedesk + Tick
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Supported triggers and actions
Integrate Usedesk and Tick using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New ticket
Triggers when a new ticket is created
New client
Triggers when a new client is created
New time entry
Triggers when a new time entry is created
New client
Triggers when a new client is added
New task
Triggers when a new task is created
New project
Triggers when a new project is created
All Actions - Actions are the automated tasks
Create chat
Create a chat or send messages to an existing chat on behalf of the client
Create ticket
Create a new ticket
Add comment
Add a comment to a ticket
Create agent
Creates a new agent
Send chat message
Sends a chat message to the client in chat
Create client
Create a new client
Update ticket
Update details of a ticket
Update agent
Updates an existing agent
Update client
Update details of a client
Fetch agent by ID
Fetch details of an agent using id
Fetch ticket
Fetch details of a ticket using ticket id
Fetch client
Fetch details of a client using id
Fetch agent by email
Fetch details of an agent using email id
Create task
Creates a new task
Add client
Adds a new client
Add user
Adds a new user
Create project
Creates a new project
Create time entry
Creates a new time entry
What is Usedesk?
Usedesk customer support application
Similar apps
What is Tick?
Tick is time-tracking software that lets you manage projects and budget. You can create recurring projects, bill clients, and track progress with powerful reports.
Similar apps
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Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more
Owain ap Rees
Sales Director, Artico
All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has revolutionized our integration process, allowing us to transfer data seamlessly across multiple platforms without the need for coding. It has eliminated tedious and time-consuming tasks, making our workflow more efficient and saving us valuable time and effort. Zoho Flow is a game-changer for us, and I highly recommend it to anyone looking to streamline their business processes. Learn more
Toto
Technical Engineer, Master Liveaboards
