Integrate Usedesk with Toggl Track

Send information between Usedesk and Toggl Track automatically, without writing any code, using Zoho Flow.

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Create action items in your Toggl Track for newly generated tickets in Usedesk

Promptly address your customers' issues by creating tasks whenever a new ticket arises. This flow will add new tasks to your Toggl Track for new tickets generated in Usedesk.

How it works
  1. The flow triggers when a new ticket is created in Usedesk.
  2. Zoho Flow creates a new task in the selected project in Toggl Track.
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Create action items in your Toggl Track for newly generated tickets in Usedesk

Usedesk + Toggl Track

Build your own integrations between Usedesk and Toggl Track

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Supported triggers and actions

Integrate Usedesk and Toggl Track using the below triggers and actions

All Triggers - A trigger kickstarts the flow

New ticket

Triggers when a new ticket is created

New client

Triggers when a new client is created

Client created

Triggers when a new client is created in the selected workspace

Tag created

Triggers when a new tag is created in the selected workspace

Task updated

Triggers when a task is updated in the selected workspace

Project updated

Triggers when a project is updated in the selected workspace

Task created

Triggers when a new task is created in the selected workspace

Time entry updated

Triggers when a time entry is updated

Project created

Triggers when a new project is created in the selected workspace

Client updated

Triggers when a client is updated in the selected workspace

Time entry created

Triggers when a new time entry is created

All Actions - Actions are the automated tasks

Create chat

Create a chat or send messages to an existing chat on behalf of the client

Create ticket

Create a new ticket

Add comment

Add a comment to a ticket

Create agent

Creates a new agent

Send chat message

Sends a chat message to the client in chat

Create client

Create a new client

Update ticket

Update details of a ticket

Update agent

Updates an existing agent

Update client

Update details of a client

Fetch agent by ID

Fetch details of an agent using id

Fetch ticket

Fetch details of a ticket using ticket id

Fetch client

Fetch details of a client using id

Fetch agent by email

Fetch details of an agent using email id

Create time entry

Creates a new time entry

Create task

Creates a new task in the selected project

Create project

Creates a new project in the selected workspace

Create client

Creates a new client in the selected workspace

Fetch task

Fetches the details of an existing task by ID

Fetch project

Fetches the details of an existing project by ID or name

Fetch time entry

Fetches the details of existing time entry by ID or start and end date

Fetch client

Fetches the details of the existing client by ID or name

What is Usedesk?

Usedesk customer support application

Customer Support Helpdesk

What is Toggl Track?

Toggl Track is a time tracking application that lets you manage projects across teams and make better business decisions. It provides tools for team planning, profitability analysis, and more.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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