Integrate Worksnaps with Groove
Send information between Worksnaps and Groove automatically, without writing any code, using Zoho Flow.
Build your own integrations between Worksnaps and Groove
Connect Worksnaps and Groove with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Worksnaps and Groove using the below triggers and actions
All Triggers - A trigger kickstarts the flow
User created
Triggers when a new user is created
Project created
Triggers when a new project is created
Ticket closed
Triggers when a ticket is closed
Ticket tagged
Triggers when a ticket is tagged
Ticket deleted
Triggers when a ticket is deleted from trash
Ticket priority changed
Triggers when a ticket's priority is changed
Customer added
Triggers when a customer is added
Ticket assigned
Triggers when a ticket is assigned
Agent replied
Triggers when an agent replies to a ticket
Note added
Triggers when a note is added to a ticket
Ticket created
Triggers when a new ticket is created
Customer replied
Triggers when a customer replies to a ticket
Ticket opened
Triggers when a ticket is opened
All Actions - Actions are the automated tasks
Create task assignment
Creates a new task assignment
Create time entry
Creates a new offline time entry for the specified user
Create task
Creates a new task
Update time entry
Updates the details of an existing time entry
Update task
Updates the details of an existing task
Update project
Updates the details of an existing project
Fetch project
Fetches the details of an existing project using ID
Fetch task
Fetches the details of an existing task using ID
Fetch task assignment
Fetches the details of an existing task assignment using ID
Fetch time entry
Fetches the details of an existing time entry using ID
Fetch user
Fetches the details of an existing user using ID
Create new ticket
Starts a new ticket for your customer
Add note
Adds a private note to an existing ticket
Change ticket state
Changes the state of a ticket
Reopen ticket
Changes the state of a ticket to Opened
Assign agent to ticket
Assigns an agent to a ticket
Close ticket
Changes the state of a ticket to Closed
Find customer
Fetches customer profile details using email address
What is Worksnaps?
Worksnaps is a remote time-tracking service that tracks user time and activity with visual proof.
Similar apps
What is Groove?
GrooveHQ is a help desk platform meant for small businesses and startups. It lets you chat with your customers, collaborate on conversations and more.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >
Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >
Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >We use Zoho Flow as the business process designer, where our apps are connected according to the actual, real-life interactions. The most measurable benefit is that we do not have 'forgotten repairs' anymore. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.
Julien Granjean
CEO, iDAYit
We use Zoho Flow to connect Zoho Billing with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Billing and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!
Josh Lucas
Head of Operations, AAA Band Rentals
