Integrate Zendesk with Emsisoft

Send information between Zendesk and Emsisoft automatically, without writing any code, using Zoho Flow.

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Create a new ticket in a verified end user's account in Zendesk when a scan data created in Emsisoft

Integrate Emsisoft with Zendesk using Zoho Flow. Whenever a scan data created in Emsisoft, Zoho Flow automatically creates a new ticket in a verified end user's account in Zendesk. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a scan data created in Emsisoft.
  2. Zoho Flow creates a new ticket in a verified end user's account in Zendesk.
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Create a new ticket in a verified end user's account in Zendesk when a scan data created in Emsisoft

Emsisoft + Zendesk

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Supported triggers and actions

Integrate Zendesk and Emsisoft using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Organization created

Triggers when a new organization is created

Ticket updated

Triggers when the details of a ticket is updated

Ticket created

Triggers when a new ticket is created

User created

Triggers when a new user is created

Device added or removed

Triggers when a device is added or removed from the selected workspace

Scan data created

Triggers when a scan data created

Workspace created

Triggers when a new workspace is created

All Actions - Actions are the automated tasks

Create Request

Creates a new ticket in a verified end user's account

Create User

Creates a new user

Create Ticket

 Creates a new ticket

Add Tag

Adds tag to the selected ticket

Create Organization

Creates a new organization

Update Organization

Updates an existing organization

Add Comment

Adds comment to the selected ticket

Update Ticket

Updates an existing ticket status or adds comments

Update User Details

Updates an existing user's details

Fetch Ticket

Fetches a ticket by ID

Fetch User

Fetches the details of an existing user by ID

Fetch Organization

Fetches the details of an existing organization

Create report

Creates a new report

Invite user

Invites the specified user to the selected workspace

Create permission group

Creates a new permission group

Start custom scan

Sends a 'start custom scan' command to the selected device

Create protection group

Creates a new protection group

Create notification

Creates a new notification

Start quick scan

Sends a 'start quick scan' command to the selected device

Start malware scan

Sends a 'start malware scan' command to the selected device

Update device notes

Updates the details of the notes of an existing device

Update workspace name

Updates the name of an existing workspace

Update notification

Updates the details of an existing workspace notification

Fetch report

Fetches the details of an existing report using GUID

Get workspace install token

Returns the workspace install token with tagged download links

Get account user

Returns the details of the account user

Search device

Searches for the details of an existing device using name

Search workspace

Searches for the details of an existing workspace using name

What is Zendesk?

Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.

Customer Support Popular

What is Emsisoft?

Emsisoft Anti-Malware Home is a cybersecurity solution that provides protection against all internet threats. It also protects your servers and endpoints with centralized management tools.

IT Security

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Zoho Flow connects the apps that cannot be connected in other ways. With the proper flows, we have all the processes standardized, and the interactions between the different roles in the company are standardized, too. Learn more

Louis Castellano

CEO, Lakeside CNC Group

We use Zoho Flow to connect Zoho Billing with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Billing and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!

Josh Lucas

Head of Operations, AAA Band Rentals

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

Toto

Technical Engineer, Master Liveaboards

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