Integrate Zendesk with Qntrl
Send information between Zendesk and Qntrl automatically, without writing any code, using Zoho Flow.
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Create a new ticket in a verified end user's account in Zendesk when a card is created or updated in the selected board in Qntrl
Integrate Qntrl with Zendesk using Zoho Flow. Whenever a card is created or updated in the selected board in Qntrl, Zoho Flow automatically creates a new ticket in a verified end user's account in Zendesk. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a card is created or updated in the selected board in Qntrl.
- Zoho Flow creates a new ticket in a verified end user's account in Zendesk.
Create a new ticket in a verified end user's account in Zendesk when a card is created or updated in the selected board in Qntrl
Qntrl + Zendesk
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Supported triggers and actions
Integrate Zendesk and Qntrl using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Organization created
Triggers when a new organization is created
Ticket updated
Triggers when the details of a ticket is updated
Ticket created
Triggers when a new ticket is created
User created
Triggers when a new user is created
Card field updated
Triggers when certain fields are updated in an existing card
Card created or updated
Triggers when a card is created or updated in the selected board
Card created
Triggers when a new card is created in the selected board
Card updated
Triggers when an existing card is updated in the selected board
Card comment added or updated
Triggers when a card comment is added or updated in the selected board
All Actions - Actions are the automated tasks
Create Request
Creates a new ticket in a verified end user's account
Create User
Creates a new user
Create Ticket
Creates a new ticket
Add Tag
Adds tag to the selected ticket
Create Organization
Creates a new organization
Update Organization
Updates an existing organization
Add Comment
Adds comment to the selected ticket
Update Ticket
Updates an existing ticket status or adds comments
Update User Details
Updates an existing user's details
Fetch Ticket
Fetches a ticket by ID
Fetch User
Fetches the details of an existing user by ID
Fetch Organization
Fetches the details of an existing organization
Add user
Adds a new user to the selected organization
Add table row
Adds a new row to the selected table
Post comment
Posts a comment to the selected card
Create card
Creates a new card in the selected board within the organization
Perform transition
Performs a transition to move the card to the next stage
Update card
Updates the details of an existing card
Fetch card
Fetches the details of an existing card
Fetch user
Fetches the details of an existing user
Fetch table row
Fetches the details of an existing row from a table
Fetch next transitions for a card
Fetches the details of the next transition(s) available for a card from its current stage
What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
What is Qntrl?
Qntrl is an enterprise workflow orchestration platform that helps operations and IT leaders govern how work moves across the organization, automating complex business processes with the speed of no-code and the control of enterprise IT.
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Learn more >Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more
Owain ap Rees
Sales Director, Artico
Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.
Neville Mader
Director, Perth Security Services
Zoho Flow has truly empowered us to get real-time results and go paperless, saving us weeks of manual work. It's an indispensable tool for our business. Learn more
Toto
Technical Engineer, Master Liveaboards
