Integrate Zendesk with Statuspage

Send information between Zendesk and Statuspage automatically, without writing any code, using Zoho Flow.

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Create a new ticket in a verified end user's account in Zendesk when a new incident is created in Statuspage

Integrate Statuspage with Zendesk using Zoho Flow. Whenever a new incident is created in Statuspage, Zoho Flow automatically creates a new ticket in a verified end user's account in Zendesk. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new incident is created in Statuspage.
  2. Zoho Flow creates a new ticket in a verified end user's account in Zendesk.
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Create a new ticket in a verified end user's account in Zendesk when a new incident is created in Statuspage

Statuspage + Zendesk

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Supported triggers and actions

Integrate Zendesk and Statuspage using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Organization created

Triggers when a new organization is created

Ticket updated

Triggers when the details of a ticket is updated

Ticket created

Triggers when a new ticket is created

User created

Triggers when a new user is created

New scheduled incident

Triggers when a new scheduled incident is created

New incident

Triggers when a new incident is created

All Actions - Actions are the automated tasks

Create Request

Creates a new ticket in a verified end user's account

Create User

Creates a new user

Create Ticket

 Creates a new ticket

Add Tag

Adds tag to the selected ticket

Create Organization

Creates a new organization

Update Organization

Updates an existing organization

Add Comment

Adds comment to the selected ticket

Update Ticket

Updates an existing ticket status or adds comments

Update User Details

Updates an existing user's details

Fetch Ticket

Fetches a ticket by ID

Fetch User

Fetches the details of an existing user by ID

Fetch Organization

Fetches the details of an existing organization

Create realtime incident

Creates a new realtime incident in the selected page

Publish postmortem

Composes and publishes information about an incident after it has passed

Create historical incident

Creates a new historical incident in the selected page

Create scheduled incident

Creates a new scheduled incident in the selected page

Update incident

Updates the details of an existing realtime or scheduled incident

What is Zendesk?

Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.

Customer Support Popular

What is Statuspage?

Statuspage lets you host status pages for your organization. You can inform users about scheduled maintenance, enable customers to self-diagnose problems, and customize the page according to your brand.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more

Owain ap Rees

Sales Director, Artico

All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more

Harnoor Abroll

Technical and Operations Head, TruAct

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