Integrate Zendesk with Zoho Assist
Send information between Zendesk and Zoho Assist automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Schedule a screen sharing session in Zoho Assist when a new ticket is created in Zendesk
Integrate Zendesk with Zoho Assist using Zoho Flow. Whenever a new ticket is created in Zendesk, Zoho Flow automatically schedules a screen sharing session in Zoho Assist. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new ticket is created in Zendesk.
- Zoho Flow schedules a screen sharing session in Zoho Assist.
Schedule a screen sharing session in Zoho Assist when a new ticket is created in Zendesk
Zendesk + Zoho Assist
Fetch the details of an existing unattended computer in Zoho Assist when a new ticket is created in Zendesk
Integrate Zendesk with Zoho Assist using Zoho Flow. Whenever a new ticket is created in Zendesk, Zoho Flow automatically fetches the details of an existing unattended computer in Zoho Assist. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new ticket is created in Zendesk.
- Zoho Flow fetches the details of an existing unattended computer in Zoho Assist.
Fetch the details of an existing unattended computer in Zoho Assist when a new ticket is created in Zendesk
Zendesk + Zoho Assist
Build your own integrations between Zendesk and Zoho Assist
Connect Zendesk and Zoho Assist with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Zendesk and Zoho Assist using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Organization created
Triggers when a new organization is created
Ticket updated
Triggers when the details of a ticket is updated
Ticket created
Triggers when a new ticket is created
User created
Triggers when a new user is created
Device deleted
Triggers when a device is deleted
Inbound request dropped
Triggers when a inbound request is dropped
Device added
Triggers when a new device is added
Screen share session end
Triggers when a screen share session is ended
Inbound request created
Triggers when a new inbound request created
Device online
Triggers when a device is online
Device offline
Triggers when a device is offline
Remote support session started
Triggers when a remote support session is started
Inbound request picked
Triggers when a inbound request is picked
Remote support session customer joined
Triggers when a remote support session customer is joined
Screen share session started
Triggers when a screen share session is started
Inbound request expired
Triggers when a inbound request is expired
Inbound request delegated
Triggers when a inbound request is delegated
Unattended access session started
Triggers when a unattended access session is started
Inbound request declined
Triggers when a inbound request is declined
Unattended access session ended
Triggers when a unattended access session is ended
Remote support session end
Triggers when a remote support session is ended
Inbound request transferred
Triggers when a inbound request is transferred
All Actions - Actions are the automated tasks
Create Request
Creates a new ticket in a verified end user's account
Create User
Creates a new user
Create Ticket
Creates a new ticket
Add Tag
Adds tag to the selected ticket
Create Organization
Creates a new organization
Update Organization
Updates an existing organization
Add Comment
Adds comment to the selected ticket
Update Ticket
Updates an existing ticket status or adds comments
Update User Details
Updates an existing user's details
Fetch Ticket
Fetches a ticket by ID
Fetch User
Fetches the details of an existing user by ID
Fetch Organization
Fetches the details of an existing organization
Create unattended session
Creates a new unattended session
Schedule session
Schedules a screen sharing session
Create session
Creates a new screen sharing session
Create unattended group
Creates a new unattended group
Update unattended computer
Updates the details of an existing unattended computer
Update unattended group
Updates the details of an existing unattended group
Fetch unattended computer
Fetches the details of an existing unattended computer
Fetch unattended group
Fetches the details of an existing unattended group
What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
Similar apps
What is Zoho Assist?
Zoho Assist is remote support and access software. You can share screens, work with multiple monitors, and offer support with the live chat feature.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >
Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >
Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more
Owain ap Rees
Sales Director, Artico
Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more
Harnoor Abroll
Technical and Operations Head, TruAct
Zoho Flow has truly empowered us to get real-time results and go paperless, saving us weeks of manual work. It's an indispensable tool for our business. Learn more
Toto
Technical Engineer, Master Liveaboards
