Integrate Zoho SalesIQ with Microsoft Entra ID
Send information between Zoho SalesIQ and Microsoft Entra ID automatically, without writing any code, using Zoho Flow.
Build your own integrations between Zoho SalesIQ and Microsoft Entra ID
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Supported triggers and actions
Integrate Zoho SalesIQ and Microsoft Entra ID using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Conversation transfer accepted
Triggers when a transferred chat is accepted by the operator
Conversation attender updated
Triggers when an operator picks up a chat
Conversation missed
Triggers when a conversation is missed
Conversation rated
Triggers when a conversation is rated
Conversation created
Triggers when a new conversation is created
Conversation transfer initiated
Triggers when a conversation transfer is initiated
Conversation participants deleted
Triggers when a participant is removed from a conversation
Conversation participants added
Triggers when participants are invited to the chat
Conversation transfer rejected
Triggers when a transferred chat is rejected by the operator
Conversation completed
Triggers when a conversation is completed
Operator added
Triggers when a new operator is added
Department created
Triggers when a new department is created to the specified portal
All Actions - Actions are the automated tasks
Send message to latest conversation
Sends a message to the latest conversation
Associate operators to department
Associates operators to the selected department
Create article
Creates a new article
Disable department
Disables the selected department
Enable department
Enables the selected department
Update operator status
Updates the status of an existing operator
Create user
Creates a new user
Create group
Creates a new group
Add user to group
Subscribes a user to an existing group
Update group
Updates the details of an existing group
Update user
Updates the details of an existing user
Fetch group
Fetches the details of an existing group
Fetch user
Fetches the details of an existing user
Fetch device
Fetches the details of an existing device by display name
Remove users from a group
Removes a user from an existing group
What is Zoho SalesIQ?
Zoho SalesIQ is live chat software that lets you track visitors, identify prospects, and monitor agent performance in real time.
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What is Microsoft Entra ID?
Microsoft Entra ID is an identity and access management platform that can help you manage user identities and access to your apps, data, and resources.
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Toto
Technical Engineer, Master Liveaboards
