Integrate Airtable with ServiceDesk Plus On-Premises

Send information between Airtable and ServiceDesk Plus On-Premises automatically, without writing any code, using Zoho Flow.

Build your own integrations between Airtable and ServiceDesk Plus On-Premises

Connect Airtable and ServiceDesk Plus On-Premises with over 800+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Airtable and ServiceDesk Plus On-Premises using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Record created

Triggers when a new record is created

Record created or updated

Triggers when a new record is created or if the details of an existing record are updated

Request updated in template

Triggers when an existing request is updated in the selected template

Request updated

Triggers when the details of an existing request are updated

Request created

Triggers when a new request is created

Request created in template

Triggers when a new request is created in the selected template

All Actions - Actions are the automated tasks

Add comment

Adds a comment to the specified record

Create record

Creates a new record

Update record

Updates the details of an existing record

Fetch record

Fetches the details of an existing record

Associate request with problem

Associates an existing request with the specified problem

Add solution

Adds a new solution

Create problem

Creates a new problem

Create request note

Creates a note for the selected request

Create request

Creates a new request

Create change

Creates a new change

Update problem

Updates the details of an existing problem

Update solution

Updates the details of an existing solution based on its ID

Update change

Updates the details of an existing change

Update request

Updates the details of an existing request

Fetch problem

Fetches the details of an existing problem by ID

Fetch request - By ID

Fetches the details of an existing request by ID

Fetch change

Fetches the details of an existing change by display ID

What is Airtable?

Airtable is a low-code platform for building collaborative apps. It allows you to easily organize and store data, create databases, and generate reports.

What is ServiceDesk Plus On-Premises?

ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.

Neville Mader

Director, Perth Security Services

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

Toto

Technical Engineer, Master Liveaboards

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