Integrate BigCommerce with Zendesk

Send information between BigCommerce and Zendesk automatically, without writing any code, using Zoho Flow.

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Supported triggers and actions

Integrate BigCommerce and Zendesk using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Order created

Triggers when a new order is created

Coupon created

Triggers when a new coupon is created

Cart converted

Triggers when a cart is converted into an order, which is typically after the payment step of checkout on the storefront

Cart abandoned

Triggers when a cart is abandoned. A cart is considered abandoned if no changes were made at least one hour after the last modified property.

Updated subscriber

Triggers when any detail of an existing subscriber is updated

Product created

Triggers when a new product is created

Updated product

Triggers when any detail of an existing product is updated

Customer created

Triggers when a new customer is added

Subscriber created

Triggers when a new subscriber is created

Updated order status

Triggers when the status of an existing order is updated

Cart created

Triggers when a new cart is created

Shipment created

Triggers when a new shipment is created

Ticket created

Triggers when a new ticket is created

Ticket updated

Triggers when the details of a ticket is updated

User created

Triggers when a new user is created

Organization created

Triggers when a new organization is created

All Actions - Actions are the automated tasks

Create customer address

Adds address details for an existing customer

Create subscriber

Creates a new subscriber

Create order

Creates a new order

Create customer

Creates a new customer

Create coupon

Creates a new coupon

Create product

Creates a new product

Update subscriber

Updates the details of an existing subscriber

Update product

Updates the details of an existing product

Update order

Updates the details of an existing order

Fetch customer

Fetches the details of an existing customer based on ID

Fetch order

Fetches the details of an existing order by ID

Fetch Product

Fetches the details of an existing product by ID

Create User

Creates a new user

Create Request

Creates a new ticket in a verified end user's account

Create Ticket

 Creates a new ticket

Add Tag

Adds tag to the selected ticket

Create Organization

Creates a new organization

Update Ticket

Updates an existing ticket status or adds comments

Update Organization

Updates an existing organization

Update User Details

Updates an existing user's details

Add Comment

Adds comment to the selected ticket

Fetch Organization

Fetches the details of an existing organization

Fetch User

Fetches the details of an existing user by ID

Fetch Ticket

Fetches a ticket by ID

What is BigCommerce?

BigCommerce is an ecommerce platform that you can use to design and customize your online store. It provides features to set up a global store, drive traffic, convert visitors, and even analyze your business statistics.

E Commerce Popular Premium

What is Zendesk?

Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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