

Integrate BigCommerce with Zendesk
Send information between BigCommerce and Zendesk automatically, without writing any code, using Zoho Flow.

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Supported triggers and actions
Integrate BigCommerce and Zendesk using the below triggers and actions
All Triggers - A trigger kickstarts the flow

Order created
Triggers when a new order is created

Coupon created
Triggers when a new coupon is created

Cart converted
Triggers when a cart is converted into an order, which is typically after the payment step of checkout on the storefront

Cart abandoned
Triggers when a cart is abandoned. A cart is considered abandoned if no changes were made at least one hour after the last modified property.

Updated subscriber
Triggers when any detail of an existing subscriber is updated

Product created
Triggers when a new product is created

Updated product
Triggers when any detail of an existing product is updated

Customer created
Triggers when a new customer is added

Subscriber created
Triggers when a new subscriber is created

Updated order status
Triggers when the status of an existing order is updated

Cart created
Triggers when a new cart is created

Shipment created
Triggers when a new shipment is created

Ticket created
Triggers when a new ticket is created

Ticket updated
Triggers when the details of a ticket is updated

User created
Triggers when a new user is created

Organization created
Triggers when a new organization is created
All Actions - Actions are the automated tasks

Create customer address
Adds address details for an existing customer

Create subscriber
Creates a new subscriber

Create order
Creates a new order

Create customer
Creates a new customer

Create coupon
Creates a new coupon

Create product
Creates a new product

Update subscriber
Updates the details of an existing subscriber

Update product
Updates the details of an existing product

Update order
Updates the details of an existing order

Fetch customer
Fetches the details of an existing customer based on ID

Fetch order
Fetches the details of an existing order by ID

Fetch Product
Fetches the details of an existing product by ID

Create User
Creates a new user

Create Request
Creates a new ticket in a verified end user's account

Create Ticket
Creates a new ticket

Add Tag
Adds tag to the selected ticket

Create Organization
Creates a new organization

Update Ticket
Updates an existing ticket status or adds comments

Update Organization
Updates an existing organization

Update User Details
Updates an existing user's details

Add Comment
Adds comment to the selected ticket

Fetch Organization
Fetches the details of an existing organization

Fetch User
Fetches the details of an existing user by ID

Fetch Ticket
Fetches a ticket by ID
What is BigCommerce?
BigCommerce is an ecommerce platform that you can use to design and customize your online store. It provides features to set up a global store, drive traffic, convert visitors, and even analyze your business statistics.
Similar apps
What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
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