Integrate Box with Zendesk
Send information between Box and Zendesk automatically, without writing any code, using Zoho Flow.
Build your own integrations between Box and Zendesk
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Supported triggers and actions
Integrate Box and Zendesk using the below triggers and actions
All Triggers - A trigger kickstarts the flow
File event occurred
Triggers when the selected event has occurred for a file
Task assignment event occurred
Triggers when the selected event has occurred for a task assignment
Folder event occurred
Triggers when the selected event has occurred for a folder
Comment event occurred
Triggers when the selected event has occurred for a comment
Ticket created
Triggers when a new ticket is created
Ticket updated
Triggers when the details of a ticket is updated
User created
Triggers when a new user is created
Organization created
Triggers when a new organization is created
All Actions - Actions are the automated tasks
Add comment to file
Adds a comment to the selected file
Add task to file
Adds a task to the selected file
Create folder
Creates a new folder
Fetch folder
Fetches the details of an existing folder by name
Create User
Creates a new user
Create Request
Creates a new ticket in a verified end user's account
Create Ticket
Creates a new ticket
Add Tag
Adds tag to the selected ticket
Create Organization
Creates a new organization
Update Ticket
Updates an existing ticket status or adds comments
Update Organization
Updates an existing organization
Update User Details
Updates an existing user's details
Add Comment
Adds comment to the selected ticket
Fetch Organization
Fetches the details of an existing organization
Fetch User
Fetches the details of an existing user by ID
Fetch Ticket
Fetches a ticket by ID
What is Box?
Similar apps
What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >
Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Zoho Flow had eliminated the most routine and repetitive tasks that were creating a huge burden on our employees, leading to many unnecessary delays and mistakes. Now, we have better data integrity and we serve our customers faster. It is on a totally different level. Learn more
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Technical Engineer, Master Liveaboards
