Integrate CloudTalk with Outlook
Send information between CloudTalk and Outlook automatically, without writing any code, using Zoho Flow.
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Add a new contact in Outlook whenever a new contact is added in CloudTalk
Ensure effective engagement by marketing and sales with up-to-date contact information across platforms. This flow will add a new contact in Outlook whenever a new contact is added in CloudTalk.
How it works
- The flow triggers when a new contact is created in CloudTalk.
- Zoho Flow creates a new contact in Outlook.
Add a new contact in Outlook whenever a new contact is added in CloudTalk
CloudTalk + Outlook
Build your own integrations between CloudTalk and Outlook
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Supported triggers and actions
Integrate CloudTalk and Outlook using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Contact created
Triggers when a new contact is created
Agent created
Triggers when a new agent is created
Call created
Triggers when a new call of the selected type is created
Event created
Triggers when a new event is created
Email received
Triggers when a new email is received
All Actions - Actions are the automated tasks
Send SMS
Sends an SMS message
Create agent
Creates a new agent
Create contact
Creates a new contact
Add activity
Adds an activity to an existing contact
Add note
Adds a note to an existing contact
Update contact
Updates the details of an existing contact
Update agent
Updates the details of an existing agent
Fetch contact
Fetches the details of an existing contact using ID or keyword
Reply to email
Replies to the specified email
Flag email
Flags the specified email
Create contact
Creates a new contact
Create event
Creates a new event
Send email
Creates and sends a new email
Update contact
Updates the details of an existing contact
Update event
Updates a event by id
Find contact folder
Finds a folder by name
Fetch contact
Fetches the details of an existing contact by email address from the default contacts folder
Fetch event
Fetches an event by title
Fetch calendar
Fetches the details of a calendar by name
What is CloudTalk?
CloudTalk is an intuitive cloud-based call center software solution for sales and support teams of all sizes. It also lets you integrate your phone system with the most popular CRM, ecommerce, and helpdesk systems.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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