![](https://flow-in-public.nimbuspop.com/flow-apps/cloudtalk.png)
![](https://flow-in-public.nimbuspop.com/flow-apps/slack.png)
Integrate CloudTalk with Slack
Send information between CloudTalk and Slack automatically, without writing any code, using Zoho Flow.
![](https://www.zohowebstatic.com/sites/zweb/images/flow/app/create.png)
Build your own integrations between CloudTalk and Slack
Connect CloudTalk and Slack with over 800+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate CloudTalk and Slack using the below triggers and actions
All Triggers - A trigger kickstarts the flow
![](https://flow-in-public.nimbuspop.com/flow-apps/cloudtalk.png)
Call created
Triggers when a new call of the selected type is created
![](https://flow-in-public.nimbuspop.com/flow-apps/cloudtalk.png)
Agent created
Triggers when a new agent is created
![](https://flow-in-public.nimbuspop.com/flow-apps/cloudtalk.png)
Contact created
Triggers when a new contact is created
![](https://flow-in-public.nimbuspop.com/flow-apps/slack.png)
User added
Triggers when a new user is added
![](https://flow-in-public.nimbuspop.com/flow-apps/slack.png)
Message posted to public channel
Triggers when a new message is posted to the selected public channel
![](https://flow-in-public.nimbuspop.com/flow-apps/slack.png)
Message posted to private channel
Triggers when a new message is posted to the selected private channel
![](https://flow-in-public.nimbuspop.com/flow-apps/slack.png)
Message starred
Triggers when a message is starred
![](https://flow-in-public.nimbuspop.com/flow-apps/slack.png)
Channel created
Triggers when a new channel is created
All Actions - Actions are the automated tasks
![](https://flow-in-public.nimbuspop.com/flow-apps/cloudtalk.png)
Create contact
Creates a new contact
![](https://flow-in-public.nimbuspop.com/flow-apps/cloudtalk.png)
Create agent
Creates a new agent
![](https://flow-in-public.nimbuspop.com/flow-apps/cloudtalk.png)
Send SMS
Sends an SMS message
![](https://flow-in-public.nimbuspop.com/flow-apps/cloudtalk.png)
Add note
Adds a note to an existing contact
![](https://flow-in-public.nimbuspop.com/flow-apps/cloudtalk.png)
Add activity
Adds an activity to an existing contact
![](https://flow-in-public.nimbuspop.com/flow-apps/cloudtalk.png)
Update agent
Updates the details of an existing agent
![](https://flow-in-public.nimbuspop.com/flow-apps/cloudtalk.png)
Update contact
Updates the details of an existing contact
![](https://flow-in-public.nimbuspop.com/flow-apps/cloudtalk.png)
Fetch contact
Fetches the details of an existing contact using ID or keyword
![](https://flow-in-public.nimbuspop.com/flow-apps/slack.png)
Send private channel message
Sends a message to the selected private channel
![](https://flow-in-public.nimbuspop.com/flow-apps/slack.png)
Set channel topic
Sets the topic for the selected channel
![](https://flow-in-public.nimbuspop.com/flow-apps/slack.png)
Fetch user - By name
Fetches the details of an existing user by name
![](https://flow-in-public.nimbuspop.com/flow-apps/slack.png)
Fetch user - By username
Fetches the details of an existing user by username
![](https://flow-in-public.nimbuspop.com/flow-apps/slack.png)
Create channel
Creates a new public channel
![](https://flow-in-public.nimbuspop.com/flow-apps/slack.png)
Create reminder
Creates a new reminder
![](https://flow-in-public.nimbuspop.com/flow-apps/slack.png)
Send direct message
Sends a direct message to the selected user
![](https://flow-in-public.nimbuspop.com/flow-apps/slack.png)
Update profile
Updates the profile information for the selected user
![](https://flow-in-public.nimbuspop.com/flow-apps/slack.png)
Send public channel message
Sends a message to the selected public channel
![](https://flow-in-public.nimbuspop.com/flow-apps/slack.png)
Fetch user - By ID
Fetches the details of an existing user by ID
What is CloudTalk?
CloudTalk is an intuitive cloud-based call center software solution for sales and support teams of all sizes. It also lets you integrate your phone system with the most popular CRM, ecommerce, and helpdesk systems.
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