Integrate CloudTalk with StatusHub
Send information between CloudTalk and StatusHub automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate CloudTalk and StatusHub using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Contact created
Triggers when a new contact is created
Agent created
Triggers when a new agent is created
Call created
Triggers when a new call of the selected type is created
Group created
Triggers when a new group is created
Maintenance template created
Triggers when a new maintenance template is created
Incident created
Triggers when a new incident is created
Service created
Triggers when a new service is created
Maintenance created
Triggers when a new maintenance is created
Incident template created
Triggers when a new incident template is created
All Actions - Actions are the automated tasks
Send SMS
Sends an SMS message
Create agent
Creates a new agent
Create contact
Creates a new contact
Add activity
Adds an activity to an existing contact
Add note
Adds a note to an existing contact
Update contact
Updates the details of an existing contact
Update agent
Updates the details of an existing agent
Fetch contact
Fetches the details of an existing contact using ID or keyword
Create service
Creates a new service
Create incident update
Creates a new incident update
Create incident template
Creates a new incident template
Create group
Creates a new group
Create subscriber method
Creates a new subscriber method
Create incident
Creates a new incident
Create maintenance template
Creates a new maintenance template
Create maintenance
Creates a new maintenance
Update maintenance template
Updates the details of an existing maintenance template
Update maintenance
Updates the details of an existing maintenance
Update incident status
Updates the details of an existing incident status
Update service
Updates the details of an existing service
Update incident
Updates the details of an existing incident
Update subscriber method
Updates the details of an existing subscriber method
Update group
Updates the details of an existing group
Update incident template
Updates the details of an existing incident template
Fetch incident update
Fetches the details of an existing incident update using its ID
Fetch maintenance
Fetches the details of an existing maintenance using its ID
Fetch incident template
Fetches the details of an existing incident template using its ID
Fetch service
Fetches the details of an existing service using its ID
Fetch maintenance template
Fetches the details of an existing maintenance template using its ID
Fetch group
Fetches the details of an existing group using its ID
Fetch subscriber method
Fetches the details of an existing subscriber method using its ID
Fetch incident
Fetches the details of an existing incident using its ID
What is CloudTalk?
CloudTalk is an intuitive cloud-based call center software solution for sales and support teams of all sizes. It also lets you integrate your phone system with the most popular CRM, ecommerce, and helpdesk systems.
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What is StatusHub?
StatusHub is an IT incident communication tool that helps you establish clear and flexible communication with end users to reduce IT disruption and downtime impact.
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