Integrate Crowdin with Zendesk

Send information between Crowdin and Zendesk automatically, without writing any code, using Zoho Flow.

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Create a new ticket in a verified end user's account in Zendesk when a new directory is created in Crowdin

Integrate Crowdin with Zendesk using Zoho Flow. Whenever a new directory is created in Crowdin, Zoho Flow automatically creates a new ticket in a verified end user's account in Zendesk. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new directory is created in Crowdin.
  2. Zoho Flow creates a new ticket in a verified end user's account in Zendesk.
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Create a new ticket in a verified end user's account in Zendesk when a new directory is created in Crowdin

Crowdin + Zendesk

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Supported triggers and actions

Integrate Crowdin and Zendesk using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Project language reviewed

Triggers when a project language is reviewed

File reverted

Triggers when a file is reverted

Project language translated

Triggers when a project language is translated

Directory created

Triggers when a new directory is created

File updated

Triggers when a file is updated

Label created

Triggers when a new label is created

File added

Triggers when a new file is added

Comment or issue created

Triggers when a comment or issue is created

File reviewed

Triggers when a file is reviewed

Comment or Issue restored

Triggers when a comment or issue is restored

File translated

Triggers when a file is translated

Organization created

Triggers when a new organization is created

Ticket updated

Triggers when the details of a ticket is updated

Ticket created

Triggers when a new ticket is created

User created

Triggers when a new user is created

All Actions - Actions are the automated tasks

Create task

Creates a new task

Assign Label

Assigns a label to a string

Create label

Creates a new label

Create project

Creates a new project

Create comment

Creates a new comment

Find file

Finds the details of a file using name

Fetch project by ID

Fetches the details of a project using ID

Fetch label by ID

Fetches the details of a label using ID

Fetch task by ID

Fetches the details of a task using ID

Remove label

Removes a label from the string

Create User

Creates a new user

Create Ticket

 Creates a new ticket

Create Request

Creates a new ticket in a verified end user's account

Add Tag

Adds tag to the selected ticket

Create Organization

Creates a new organization

Update Ticket

Updates an existing ticket status or adds comments

Update User Details

Updates an existing user's details

Update Organization

Updates an existing organization

Add Comment

Adds comment to the selected ticket

Fetch Organization

Fetches the details of an existing organization

Fetch Ticket

Fetches a ticket by ID

Fetch User

Fetches the details of an existing user by ID

What is Crowdin?

Crowdin is a localization management platform that helps businesses translate their content into multiple languages across different platforms.

Developer Tools

What is Zendesk?

Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more

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Director, Perth Security Services

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