Integrate Deskpro with Apptio Targetprocess

Send information between Deskpro and Apptio Targetprocess automatically, without writing any code, using Zoho Flow.

Explore prebuilt integration flows to get started

[esc]

Generate a task within your Apptio Targetprocess for fresh tickets initiated in Deskpro

Ensure all customer concerns are promptly addressed by creating tasks for each ticket. This flow will add new tasks to your Apptio Targetprocess for new tickets generated in Deskpro.

How it works
  1. The flow triggers when a new ticket is created in Deskpro.
  2. Zoho Flow creates a new task in Apptio Targetprocess.
+

Generate a task within your Apptio Targetprocess for fresh tickets initiated in Deskpro

Deskpro + Apptio Targetprocess

Build your own integrations between Deskpro and Apptio Targetprocess

Connect Deskpro and Apptio Targetprocess with over 850+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Deskpro and Apptio Targetprocess using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Ticket response received

Triggers when a new response is received for a ticket

Ticket created

Triggers when a new ticket is created

Organization created

Triggers when a new organization is created

Person added

Triggers when a new person is added

Ticket updated

Triggers when any detail of a ticket is updated

New request

Triggers when a new request is created

New time record

Triggers when a new time record is created

New team iteration

Triggers when a new team iteration is added

New iteration

Triggers when a new iteration is added

New task

Triggers when a new task is created

New project

Triggers when a new project is created

New release

Triggers when a new release is created

New comment

Triggers when a new comment is added

New build

Triggers when a new build is created

New feature

Triggers when new feature is created

New user story

Triggers when a new user story is created

New bug

Triggers when a new bug is created

All Actions - Actions are the automated tasks

Add note to ticket

Adds a note or message to the selected ticket

Create organization

Creates a new organization

Add person

Adds a new person

Create ticket

Creates a new ticket

Update ticket

Updates the details of an existing ticket

Fetch organization

Fetches the details of an existing organization

Fetch person or agent

Fetches the details of a person or agent by their email address or ID

Fetch ticket

Fetches the details of an existing ticket by its ID

Create user story

Creates a new user story

Create request

Creates a new request

Create task

Creates a new task

Create feature

Creates a new feature

Create time record

Creates a new time record

Create bug

Creates a new bug

Add requester to request

Creates a new requester and adds them to an existing request

Add comment

Adds a new comment to an existing entity

Create build

Creates a new build

What is Deskpro?

Deskpro is a helpdesk software with mult-channel support. You can manage your entire user base, collaborate with your teams using instant messaging and notes, and also monitor ticket statistics, agent activities and more.

Customer Support Helpdesk

What is Apptio Targetprocess?

Targetprocess is a project management tool that lets you track activities, share boards, and build custom reports.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow is an easy-to-use, very intuitive, and comprehensive integration platform. It helped us integrate Zoho Workplace with WordPress without writing a single line of code. Now, we do not miss Slack anymore, thanks to Zoho Flow and Zoho Workplace. Learn more

Rahul Roushan

CEO, OpIndia

Zoho Flow had eliminated the most routine and repetitive tasks that were creating a huge burden on our employees, leading to many unnecessary delays and mistakes. Now, we have better data integrity and we serve our customers faster. It is on a totally different level. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Watch Zoho Flow in action

Play video

Endless integrations. End to manual work.

SIGN UP TODAY