Integrate Deskpro with Asana

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Create action items in your Asana for newly generated tickets in Deskpro

Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will create a task in your Asana for newly generated tickets in Deskpro.

How it works
  1. The flow triggers when a new ticket is created in Deskpro.
  2. Zoho Flow creates a new task in the selected project in Asana.
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Create action items in your Asana for newly generated tickets in Deskpro

Deskpro + Asana

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Supported triggers and actions

Integrate Deskpro and Asana using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Ticket response received

Triggers when a new response is received for a ticket

Ticket created

Triggers when a new ticket is created

Organization created

Triggers when a new organization is created

Person added

Triggers when a new person is added

Ticket updated

Triggers when any detail of a ticket is updated

Subtask created

Triggers when a new subtask is created

User added

Triggers when a new user is added in the selected workspace

Task or subtask created

Triggers when a new task or subtask is created

Task completed

Triggers when an existing task is completed

Task or subtask updated

Triggers when the details of an existing task or subtask are updated

Task tagged

Triggers when a task is tagged in the selected project

Team created

Triggers when a team is created in the selected organization

Tag added

Triggers when a new tag is added in the selected workspace

Task section changed

Triggers when a change is made to a task section

Project updated

Triggers when the details of an existing project are updated

Task created

Triggers when a new task is created

Project created

Triggers when a new project is created

Workspace or organization created

Triggers when a new workspace or organization is created

All Actions - Actions are the automated tasks

Add note to ticket

Adds a note or message to the selected ticket

Create organization

Creates a new organization

Add person

Adds a new person

Create ticket

Creates a new ticket

Update ticket

Updates the details of an existing ticket

Fetch organization

Fetches the details of an existing organization

Fetch person or agent

Fetches the details of a person or agent by their email address or ID

Fetch ticket

Fetches the details of an existing ticket by its ID

Create subtask

Creates a new subtask under the specified task

Create project in workspace

Creates a new project in the selected workspace

Add task to section

Adds a new task to the specified section

Create task

Creates a new task in the selected project

Duplicate project

Creates a duplicate copy of an existing project with a different name

Create story

Creates a new story for the specified task

Create project from template

Creates a new project from the selected template

Create task in project

Creates a new task with custom fields in the selected project

Create project in team

Creates a new project in the selected team

Update project

Updates the details of an existing project

Update task in project

Updates the details (include custom fields) of an existing task

Update task

Updates the details of an existing task

Fetch task

Fetches a task by its GID

Fetch user

Fetches the details of an existing user by email

Fetch task in project

Fetches the details (including custom fields) of an existing task in a project by its GID

What is Deskpro?

Deskpro is a helpdesk software with mult-channel support. You can manage your entire user base, collaborate with your teams using instant messaging and notes, and also monitor ticket statistics, agent activities and more.

Customer Support Helpdesk

What is Asana?

Asana is a team collaboration platform that let teams track their work with projects, tasks, and subtasks. It also lets you add custom fields, create team pages, set due dates, and more.

Build comprehensive workflows using

Webhook triggers

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Logic

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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