Integrate Deskpro with DoneDone

Send information between Deskpro and DoneDone automatically, without writing any code, using Zoho Flow.

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Generate a task within your DoneDone for fresh tickets initiated in Deskpro

Promptly address your customers' issues by creating tasks whenever a new ticket arises. This flow will add new tasks to your DoneDone for new tickets generated in Deskpro.

How it works
  1. The flow triggers when a new ticket is created in Deskpro.
  2. Zoho Flow creates a task in the selected project in DoneDone.
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Generate a task within your DoneDone for fresh tickets initiated in Deskpro

Deskpro + DoneDone

Build your own integrations between Deskpro and DoneDone

Connect Deskpro and DoneDone with over 850+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Deskpro and DoneDone using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Ticket response received

Triggers when a new response is received for a ticket

Ticket created

Triggers when a new ticket is created

Organization created

Triggers when a new organization is created

Person added

Triggers when a new person is added

Ticket updated

Triggers when any detail of a ticket is updated

Task created

Triggers when a new task is created in the selected project

All Actions - Actions are the automated tasks

Add note to ticket

Adds a note or message to the selected ticket

Create organization

Creates a new organization

Add person

Adds a new person

Create ticket

Creates a new ticket

Update ticket

Updates the details of an existing ticket

Fetch organization

Fetches the details of an existing organization

Fetch person or agent

Fetches the details of a person or agent by their email address or ID

Fetch ticket

Fetches the details of an existing ticket by its ID

Create task

Creates a task in the selected project

Create project

Creates a new project

Add comment

Adds a comment to the specified task

Update task priority

Updates the priority of the specified task

Update task status

Updates the status of the specified task

What is Deskpro?

Deskpro is a helpdesk software with mult-channel support. You can manage your entire user base, collaborate with your teams using instant messaging and notes, and also monitor ticket statistics, agent activities and more.

Customer Support Helpdesk

What is DoneDone?

DoneDone is a simple task tracker and shared inbox designed for companies to track their projects and support their customers.

Project Management

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more

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Sales Director, Artico

Zoho Flow connects the apps that cannot be connected in other ways. With the proper flows, we have all the processes standardized, and the interactions between the different roles in the company are standardized, too. Learn more

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CEO, Lakeside CNC Group

Zoho Flow has helped us add a new sales channel. It has helped us integrate our existing and new sales channels, and manage our inventory in real time. Learn more

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CEO, Fabricroot

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