Integrate Deskpro with Forecast

Send information between Deskpro and Forecast automatically, without writing any code, using Zoho Flow.

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Create a task in Forecast for new tickets created in Deskpro

Efficiently address customer concerns by promptly creating tasks. This flow will add new tasks to your Forecast for new tickets generated in Deskpro.

How it works
  1. The flow triggers when a new ticket is created in Deskpro.
  2. Zoho Flow creates a new task in Forecast.
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Create a task in Forecast for new tickets created in Deskpro

Deskpro + Forecast

Build your own integrations between Deskpro and Forecast

Connect Deskpro and Forecast with over 850+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Deskpro and Forecast using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Ticket response received

Triggers when a new response is received for a ticket

Ticket created

Triggers when a new ticket is created

Organization created

Triggers when a new organization is created

Person added

Triggers when a new person is added

Ticket updated

Triggers when any detail of a ticket is updated

New person

Triggers when a new person is added

New milestone

Triggers when a new milestone is created in the selected project

New sprint

Triggers when a new sprint is created in the selected project

New task

Triggers when a new card is created in the selected project

New client

Triggers when a new client is created

New project

Triggers when a new project is created

New subtask

Triggers when a new subtask is created in the selected project

New time entry

Triggers when a new time entry is created in the selected project

All Actions - Actions are the automated tasks

Add note to ticket

Adds a note or message to the selected ticket

Create organization

Creates a new organization

Add person

Adds a new person

Create ticket

Creates a new ticket

Update ticket

Updates the details of an existing ticket

Fetch organization

Fetches the details of an existing organization

Fetch person or agent

Fetches the details of a person or agent by their email address or ID

Fetch ticket

Fetches the details of an existing ticket by its ID

Create subtask

Creates a new sub task/to-do

Create label

Creates a new label

Create task

Creates a new task

Create time registration

Creates a new time registration

Create client

Creates a new client

Add person

Adds a new person

Create milestone

Creates a new milestone in the selected project

Create project

Creates a new project

Create sprint

Creates a new sprint in the selected project

Fetch label

Fetches an existing label by name

What is Deskpro?

Deskpro is a helpdesk software with mult-channel support. You can manage your entire user base, collaborate with your teams using instant messaging and notes, and also monitor ticket statistics, agent activities and more.

Customer Support Helpdesk

What is Forecast?

Forecast is a project and resource management platform. You can account for task dependencies, track and approve expenses, and collaborate with your team or clients.

Project Management

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.

Neville Mader

Director, Perth Security Services

Zoho Flow has helped us add a new sales channel. It has helped us integrate our existing and new sales channels, and manage our inventory in real time. Learn more

Siddharth Ahuja

CEO, Fabricroot

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

Toto

Technical Engineer, Master Liveaboards

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