Integrate Deskpro with Zoho Mail
Send information between Deskpro and Zoho Mail automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Deskpro and Zoho Mail using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Organization created
Triggers when a new organization is created
Ticket updated
Triggers when any detail of a ticket is updated
Person added
Triggers when a new person is added
Ticket created
Triggers when a new ticket is created
Ticket response received
Triggers when a new response is received for a ticket
Email matching search received
Triggers when a new email matching the given conditions is received
Email received from particular sender
Triggers when a new email is received from the specified email address
Email tagged
Triggers when an email is tagged.
Email received
Triggers when a new email is received
Email sent
Triggers when an email is sent
All Actions - Actions are the automated tasks
Create organization
Creates a new organization
Add note to ticket
Adds a note or message to the selected ticket
Create ticket
Creates a new ticket
Add person
Adds a new person
Update ticket
Updates the details of an existing ticket
Fetch ticket
Fetches the details of an existing ticket by its ID
Fetch person or agent
Fetches the details of a person or agent by their email address or ID
Fetch organization
Fetches the details of an existing organization
Create task
Creates a new task
Create note
Creates a new personal note or a group note
Reply to an email
Sends reply to a received email using message ID
Create draft
Creates a new email and stores it in the draft folder
Create folder
Creates a new folder
Add user to organization
Adds a new user to an existing organization
Create permalink
Creates a permalink for a specific message by ID
Send email
Creates and sends a new email
Update permalink
Updates the details of an existing permalink by message ID
Move email to folder
Moves an email to the selected folder
Add member to group
Adds a new member to an existing organization
Apply tag on email
Applies a tag on the selected email by message ID
Fetch email
Fetches the details of an existing email by its unique message ID
Fetch permalink
Fetches the details of an existing permalink by its unique message ID
Remove permalink
Removes the specified permalink
What is Deskpro?
Deskpro is a helpdesk software with mult-channel support. You can manage your entire user base, collaborate with your teams using instant messaging and notes, and also monitor ticket statistics, agent activities and more.
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