Integrate Device Magic with Usedesk
Send information between Device Magic and Usedesk automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Generate a ticket in Usedesk when a form is submitted in Device Magic
Improve response times to customer queries by promptly generating tickets upon form submission. This flow will create a new ticket in Usedesk for new form submission in Device Magic.
How it works
- The flow triggers when a new submission is received in the selected form in Device Magic.
- Zoho Flow creates a new ticket in Usedesk.
Generate a ticket in Usedesk when a form is submitted in Device Magic
Device Magic + Usedesk
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Supported triggers and actions
Integrate Device Magic and Usedesk using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Submission received
Triggers when a new submission is received in the selected form
New ticket
Triggers when a new ticket is created
New client
Triggers when a new client is created
All Actions - Actions are the automated tasks
Dispatch form
Dispatches a form to a target device
Create chat
Create a chat or send messages to an existing chat on behalf of the client
Create ticket
Create a new ticket
Add comment
Add a comment to a ticket
Create agent
Creates a new agent
Send chat message
Sends a chat message to the client in chat
Create client
Create a new client
Update agent
Updates an existing agent
Update client
Update details of a client
Update ticket
Update details of a ticket
Fetch ticket
Fetch details of a ticket using ticket id
Fetch client
Fetch details of a client using id
Fetch agent by email
Fetch details of an agent using email id
Fetch agent by ID
Fetch details of an agent using id
What is Usedesk?
Usedesk customer support application
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Learn more >All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more
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Technical and Operations Head, TruAct
