Integrate Endpoint Central Cloud with Groove

Send information between Endpoint Central Cloud and Groove automatically, without writing any code, using Zoho Flow.

Build your own integrations between Endpoint Central Cloud and Groove

Connect Endpoint Central Cloud and Groove with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Endpoint Central Cloud and Groove using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Ticket opened

Triggers when a ticket is opened

Customer replied

Triggers when a customer replies to a ticket

Ticket created

Triggers when a new ticket is created

Agent replied

Triggers when an agent replies to a ticket

Note added

Triggers when a note is added to a ticket

Customer added

Triggers when a customer is added

Ticket assigned

Triggers when a ticket is assigned

Ticket deleted

Triggers when a ticket is deleted from trash

Ticket priority changed

Triggers when a ticket's priority is changed

Ticket tagged

Triggers when a ticket is tagged

Ticket closed

Triggers when a ticket is closed

All Actions - Actions are the automated tasks

Add computer to group

Adds the specified computer to an existing group

Create user in MDM

Creates a new user in MDM (member)

Add user to MDM group

Adds the specified user to an existing MDM group

Create MDM group

Creates a new MDM group in selected group type

Send enrollment request

Sends an enrollment invite to the specified user

Associate MDM profile to device

Associates the specified MDM profile to an existing device

Put device in lost mode

Activates lost mode on the specified device

Associate MDM app to device

Associates the specified MDM app to an existing device

Associate app to MDM group

Associates the specified app to an existing MDM group

Remove user from MDM group

Removes the specified user from an existing MDM group

Associate profile to MDM group

Associates the specified profile to an existing MDM group

Fetch MDM user

Fetches the details of an existing MDM user

Fetch group

Fetches the details of an existing group

Fetch computer warranty

Fetches warranty information of an existing computer

Fetch app

Fetches the details of an existing app

Fetch computer basic details

Fetches the basic details of an existing computer

Fetch inventory summary

Fetches the inventory summary of a specified computer

Fetch MDM group

Fetches the details of an existing MDM group

Remove computer from group

Removes the specified computer from an existing group

Add note

Adds a private note to an existing ticket

Create new ticket

Starts a new ticket for your customer

Close ticket

Changes the state of a ticket to Closed

Assign agent to ticket

Assigns an agent to a ticket

Reopen ticket

Changes the state of a ticket to Opened

Change ticket state

Changes the state of a ticket

Find customer

Fetches customer profile details using email address

What is Endpoint Central Cloud?

Endpoint Central is a Unified Endpoint Management (UEM) solution platform that allows users to secure and manage servers, desktops, laptops, tablets, smartphones, and more devices.

Devices ITSM ManageEngine

What is Groove?

GrooveHQ is a help desk platform meant for small businesses and startups. It lets you chat with your customers, collaborate on conversations and more.

Customer Support

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

Zoho Flow is an easy-to-use, very intuitive, and comprehensive integration platform. It helped us integrate Zoho Workplace with WordPress without writing a single line of code. Now, we do not miss Slack anymore, thanks to Zoho Flow and Zoho Workplace. Learn more

Rahul Roushan

CEO, OpIndia

We use Zoho Flow as the business process designer, where our apps are connected according to the actual, real-life interactions. The most measurable benefit is that we do not have 'forgotten repairs' anymore. Learn more

Louis Castellano

CEO, Lakeside CNC Group

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

Toto

Technical Engineer, Master Liveaboards

Watch Zoho Flow in action

Play video

Endless integrations. End to manual work.

SIGN UP TODAY