Integrate EvaluAgent with Aircall
Send information between EvaluAgent and Aircall automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Add a new contact in Aircall whenever a new contact is added in EvaluAgent
Having precise contact details empowers your sales team to deliver timely communications to users. This flow will generate a new contact in Aircall each time a new contact is created in EvaluAgent.
How it works
- The flow triggers when a new contact is created in EvaluAgent.
- Zoho Flow creates a new contact in Aircall.
Add a new contact in Aircall whenever a new contact is added in EvaluAgent
EvaluAgent + Aircall
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Supported triggers and actions
Integrate EvaluAgent and Aircall using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Evaluation created
Triggers when a new evaluation is added
Contact created
Triggers when a new contact is created
New voicemail
Triggers when there is a new voicemail
Call disconnected
Triggers when an call is disconnected by the caller or agent. Fires immediately when the call ends.
Comment added to call
Triggers when a comment is added to a call
Call answered
Triggers when a call is answered by an agent
Call tagged
Triggers when a tag is added to a call
Contact updated
Triggers when a contact's details are updated
New call
Triggers when a new call is received
Call ended
Triggers when a call ends
Call assigned
Triggers when a call is assigned to an agent or a team
New contact
Triggers when a new contact is created
All Actions - Actions are the automated tasks
Create contact
Creates a new contact
Create user
Adds a new user
Update user
Updates the details of an existing user. It includes activating or deactivating the user by toggling the 'active' attribute.
Create contact
Creates a new contact
Create tag
Creates a new tag
Update contact's phone number
Updates the phone number of an existing contact using its entry ID
Update contact's email address
Updates the email details of an existing contact using its entry ID
Update contact
Updates the details of an existing contact
Fetch contact
Fetches the details of an existing contact by ID, phone number, or email address
What is EvaluAgent?
EvaluAgent is a multi-channel quality assurance monitoring platform for customer service teams. It provides features such as customer surveys, evaluations, e-learning, reporting, and more.
Similar apps
What is Aircall?
Aircall provides a virtual call center that lets you decide when individual numbers can receive calls, use collaboration features to manage calls with a team, assign and comment on calls, and more.
Similar apps
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Logic
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Custom functions
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Learn more >Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more
Owain ap Rees
Sales Director, Artico
Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.
Julien Granjean
CEO, iDAYit
Zoho Flow has helped us add a new sales channel. It has helped us integrate our existing and new sales channels, and manage our inventory in real time. Learn more
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CEO, Fabricroot
