

Integrate EvaluAgent with RingCentral
Send information between EvaluAgent and RingCentral automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started


Generate a new contact in RingCentral each time a new contact is created in EvaluAgent
Accurate contact details enable your sales team to deliver timely and personalized communication to users. This flow will log a new contact in RingCentral whenever a new contact is created in EvaluAgent.
How it works
- The flow triggers when a new contact is created in EvaluAgent.
- Zoho Flow creates a new contact in RingCentral.


Generate a new contact in RingCentral each time a new contact is created in EvaluAgent
EvaluAgent + RingCentral

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Supported triggers and actions
Integrate EvaluAgent and RingCentral using the below triggers and actions
All Triggers - A trigger kickstarts the flow

Evaluation created
Triggers when a new evaluation is added

Contact created
Triggers when a new contact is created

New SMS
Triggers when a new SMS is sent or received

Call recorded
Triggers when a call is recorded

New voicemail
Triggers when a new voicemail is sent or received

New team chat
Triggers when a new team chat is created

New call
Triggers when a new call is initiated or received

Call disconnected
Triggers when a call is ended

Call missed
Triggers when a call is missed

Call answered
Trigger when a call is answered
All Actions - Actions are the automated tasks

Create contact
Creates a new contact

Create user
Adds a new user

Update user
Updates the details of an existing user. It includes activating or deactivating the user by toggling the 'active' attribute.

Send SMS
Sends a new SMS to the specified phone number

Initiate ring-out call
Initiates a two-legged ring-out call based on the specified caller and callee phone number

Create contact
Creates a new contact

Create team message
Creates a new team message

Update contact
Updates the details of an existing contact

Block or allow phone number
Updates the blocked or allowed phone number list with the specified phone number

Fetch call record by ID
Fetches the details of an existing call record by ID

Fetch ring-out call status
Fetches the status of a 2-legged ring-out call

Fetch extension
Fetches the details of the existing extension

Fetch contact
Fetches the details of an existing contact

Fetch call by session ID
Fetches the details of an existing call by session ID

Fetch call by ID
Fetches the details of an existing call by ID

Fetch user
Fetches the details of an existing user

Fetch message by ID
Fetches the details of an existing message record by message ID
What is EvaluAgent?
EvaluAgent is a multi-channel quality assurance monitoring platform for customer service teams. It provides features such as customer surveys, evaluations, e-learning, reporting, and more.
What is RingCentral?
RingCentral is a cloud-based communication system that helps you better serve your customers with all-in-one cloud phone, video conferencing, team messaging, contact center and more.
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