Integrate FastField with ServiceDesk Plus On-Premises

Send information between FastField and ServiceDesk Plus On-Premises automatically, without writing any code, using Zoho Flow.

Build your own integrations between FastField and ServiceDesk Plus On-Premises

Connect FastField and ServiceDesk Plus On-Premises with over 800+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate FastField and ServiceDesk Plus On-Premises using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Submission created

Triggers when a new submission is created

Request updated in template

Triggers when an existing request is updated in the selected template

Request updated

Triggers when the details of an existing request are updated

Request created

Triggers when a new request is created

Request created in template

Triggers when a new request is created in the selected template

All Actions - Actions are the automated tasks

Associate request with problem

Associates an existing request with the specified problem

Add solution

Adds a new solution

Create problem

Creates a new problem

Create request note

Creates a note for the selected request

Create request

Creates a new request

Create change

Creates a new change

Update problem

Updates the details of an existing problem

Update solution

Updates the details of an existing solution based on its ID

Update change

Updates the details of an existing change

Update request

Updates the details of an existing request

Fetch problem

Fetches the details of an existing problem by ID

Fetch request - By ID

Fetches the details of an existing request by ID

Fetch change

Fetches the details of an existing change by display ID

What is FastField?

FastField is a fully customizable mobile forms solution that lets you build and distribute digital forms for inspections, checklists, or any other data collection needs.

Forms Survey

What is ServiceDesk Plus On-Premises?

ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Zoho Flow had eliminated the most routine and repetitive tasks that were creating a huge burden on our employees, leading to many unnecessary delays and mistakes. Now, we have better data integrity and we serve our customers faster. It is on a totally different level. Learn more

Louis Castellano

CEO, Lakeside CNC Group

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Technical and Operations Head, TruAct

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

Toto

Technical Engineer, Master Liveaboards

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