Integrate Freshdesk with GitHub
Send information between Freshdesk and GitHub automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Freshdesk and GitHub using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket created
Triggers when a new ticket is created
Contact updated
Triggers when the details of an existing contact are updated
Ticket updated
Triggers when the details of an existing ticket are updated
Ticket note added
Triggers when a note is added to the selected ticket
Contact created
Triggers when a new contact is created
Issue created
Triggers when a new issue is created
Comment made on issue
Triggers when a comment is made on an existing issue
New mention
Triggers when your Github username is mentioned in a Commit, Comment, Issue, or Pull Request
Label created
Triggers when a new label is created
Release added
Triggers when a new release is added
Review requested
Triggers when a review is requested from you or a specified user
Pull request created
Triggers when a new pull request is created
Repository created
Triggers when a new repository is created
Issue closed
Triggers when an issue is closed in the selected repository
All Actions - Actions are the automated tasks
Create contact
Creates a new contact
Create forum
Creates a new forum in the selected category
Create company
Creates a new company
Create forum category
Creates a new forum category
Add notes to ticket
Adds private or public notes to the selected ticket
Create ticket
Creates a new ticket
Update ticket
Updates the details of an existing ticket
Update contact
Updates the details of an existing contact
Update company
Updates the details of an existing company
Fetch ticket status by ID
Fetches the status of a specific ticket by ID
Fetch company by ID
Fetches the details of an existing company by ID
Fetch ticket by ID
Fetches the details of an existing ticket by ID
Fetch ticket status
Fetches the status of a specific ticket by label
Fetch contact by ID
Fetches the details of an existing contact by ID
Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number
Fetch agent by ID
Fetches the details of an existing agent by ID
Fetch ticket
Fetches the details of an existing ticket by requester email address and subject
Fetch ticket priority by ID
Fetches the priority details of a specific ticket by ID
Fetch group by ID
Fetches the details of an existing group by ID
Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number
Fetch company
Fetches the details of an existing company by domain
Fetch ticket priority
Fetches the priority details of a specific ticket by label
Create comment
Creates a new comment in the selected issue
Create issue
Creates a new issue
Create pull request
Creates a new pull request
Update issue
Updates the details of an existing issue
Fetch issue
Fetches a issue by their number
Fetch user
Fetches a user by their login name
Fetch issue by title
Fetches the details of an existing issue by title
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
What is GitHub?
GitHub is a developer platform that lets you manage projects and teams, follow projects, host code, and maintain documentation. The built-in tools make it easy to request review, propose changes, and manage version control.
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Zoho Flow was the deal-maker for the whole Zoho platform. For everyone who wants to use more than one Zoho app, Zoho Flow is a must. Learn more
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