Integrate Freshdesk with Mobile Device Manager Plus Cloud
Send information between Freshdesk and Mobile Device Manager Plus Cloud automatically, without writing any code, using Zoho Flow.
Build your own integrations between Freshdesk and Mobile Device Manager Plus Cloud
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Supported triggers and actions
Integrate Freshdesk and Mobile Device Manager Plus Cloud using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket note added
Triggers when a note is added to the selected ticket
Contact updated
Triggers when the details of an existing contact are updated
Ticket updated
Triggers when the details of an existing ticket are updated
Contact created
Triggers when a new contact is created
Ticket created
Triggers when a new ticket is created
All Actions - Actions are the automated tasks
Create ticket
Creates a new ticket
Create company
Creates a new company
Create group
Creates a new group
Create contact
Creates a new contact
Create forum category
Creates a new forum category
Add notes to ticket
Adds private or public notes to the selected ticket
Create forum
Creates a new forum in the selected category
Update contact
Updates the details of an existing contact
Update company
Updates the details of an existing company
Update ticket
Updates the details of an existing ticket
Fetch ticket
Fetches the details of an existing ticket by requester email address and subject
Fetch ticket priority
Fetches the priority details of a specific ticket by label
Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number
Fetch group by ID
Fetches the details of an existing group by ID
Fetch ticket priority by ID
Fetches the priority details of a specific ticket by ID
Fetch company by ID
Fetches the details of an existing company by ID
Fetch contact by ID
Fetches the details of an existing contact by ID
Fetch ticket status by ID
Fetches the status of a specific ticket by ID
Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number
Fetch company
Fetches the details of an existing company by domain
Fetch ticket by ID
Fetches the details of an existing ticket by ID
Fetch agent by ID
Fetches the details of an existing agent by ID
Fetch ticket status
Fetches the status of a specific ticket by label
Create group
Creates a new group in selected group type
Add user to group
Adds the specified user to an existing group
Send enrollment request
Sends an enrollment invite for the specified user
Create user
Creates a new user (member)
Associate app to device
Associates an app to an existing device
Associate app to group
Associates an app to an existing groups
Remove user from group
Removes a user from an existing group
Associate profile to group
Associate profile to a group
Associate profile to device
Associates a profile to an existing device
Put device in lost mode
Activates lost mode on the specified device
Fetch group
Fetches the details of an existing group
Fetch app
Fetches the details of an existing app
Fetch user
Fetches the details of an existing user
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
What is Mobile Device Manager Plus Cloud?
ME Mobile Device Manager Plus is enterprise mobile device management software that offers enhanced management of mobility. It lets you manage a range of devices and multiple different operating systems.
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