Integrate Freshdesk with Planyo
Send information between Freshdesk and Planyo automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Add a new user (customer) to your planyo site in Planyo when a new contact is created in Freshdesk
Integrate Freshdesk with Planyo using Zoho Flow. Whenever a new contact is created in Freshdesk, Zoho Flow automatically adds a new user (customer) to your planyo site in Planyo. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new contact is created in Freshdesk.
- Zoho Flow adds a new user (customer) to your planyo site in Planyo.
Add a new user (customer) to your planyo site in Planyo when a new contact is created in Freshdesk
Freshdesk + Planyo
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Supported triggers and actions
Integrate Freshdesk and Planyo using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket note added
Triggers when a note is added to the selected ticket
Contact updated
Triggers when the details of an existing contact are updated
Ticket updated
Triggers when the details of an existing ticket are updated
Contact created
Triggers when a new contact is created
Ticket created
Triggers when a new ticket is created
Customer checked in
Triggers when the customer has checked in for a reservation
Reservation confirmed
Triggers when a reservation is confirmed
Customer created or updated
Triggers when a new customer is added or if the details of an existing customer are updated
Reservation canceled by an admin
Triggers when a reservation is canceled by an admin
Reservation automatically canceled
Triggers when a reservation is automatically canceled according to the cancellation rules set for the resource
Reservation cancelled by customer
Triggers when a reservation is cancelled by the customer
Customer checked out
Triggers when a customer has checked out
Reservation modified by admin
Triggers when the details of an existing reservation are modified by an admin
Reservation updated by customer
Triggers when the details of an existing reservation are modified by the customer
Reservation made
Triggers when a new reservation is made
All Actions - Actions are the automated tasks
Create ticket
Creates a new ticket
Create company
Creates a new company
Create group
Creates a new group
Create contact
Creates a new contact
Create forum category
Creates a new forum category
Add notes to ticket
Adds private or public notes to the selected ticket
Create forum
Creates a new forum in the selected category
Update contact
Updates the details of an existing contact
Update company
Updates the details of an existing company
Update ticket
Updates the details of an existing ticket
Fetch ticket
Fetches the details of an existing ticket by requester email address and subject
Fetch ticket priority
Fetches the priority details of a specific ticket by label
Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number
Fetch group by ID
Fetches the details of an existing group by ID
Fetch ticket priority by ID
Fetches the priority details of a specific ticket by ID
Fetch company by ID
Fetches the details of an existing company by ID
Fetch contact by ID
Fetches the details of an existing contact by ID
Fetch ticket status by ID
Fetches the status of a specific ticket by ID
Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number
Fetch company
Fetches the details of an existing company by domain
Fetch ticket by ID
Fetches the details of an existing ticket by ID
Fetch agent by ID
Fetches the details of an existing agent by ID
Fetch ticket status
Fetches the status of a specific ticket by label
Add user
Adds a new user (customer) to your Planyo site
Create reservation
Creates a new reservation
Add vacation
Adds a new vacation (period of unavailability) for the specified resource or your entire Planyo site
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
What is Planyo?
Planyo is a flexible online reservation and booking application for hotels, holiday apartments, and any business that accepts bookings.
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