Integrate Freshdesk with TrainerCentral
Send information between Freshdesk and TrainerCentral automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Freshdesk and TrainerCentral using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket created
Triggers when a new ticket is created
Ticket updated
Triggers when the details of an existing ticket are updated
Contact created
Triggers when a new contact is created
Ticket note added
Triggers when a note is added to the selected ticket
Contact updated
Triggers when the details of an existing contact are updated
Learner signed up for academy
Triggers when a new learner has signed up for the academy
Live workshop - Session purchased
Triggers when a learner purchases a session for a live workshop
Course completed
Triggers when a course is completed by an existing learner in the academy
Live workshop created
Triggers when a live workshop is created in the academy
Test submitted
Triggers when a learner submits a test
Lesson completed by user
Triggers when a user has completed a lesson
Form submitted
Triggers when a learner submits entry in the selected form
Live workshop - Learner joined
Triggers when a learner has joined an existing live workshop
Ticket purchased
Triggers when a learner has paid for any course ticket in the academy
Assignment submitted
Triggers when a learner submits a course assignment
Learner cancels purchase
Triggers when a learner cancels their purchase
Live workshop - Learner registered
Triggers when a learner has registered for a live workshop
Live Workshop - Session Completed
Triggers when a learner completes a session for a live workshop
Course enrolled
Triggers when a learner enrolls for a course
Learner renewal pending
Triggers when a learner's payment is pending for a renewal
All Actions - Actions are the automated tasks
Create ticket
Creates a new ticket
Create contact
Creates a new contact
Create company
Creates a new company
Create forum
Creates a new forum in the selected category
Add notes to ticket
Adds private or public notes to the selected ticket
Create forum category
Creates a new forum category
Update contact
Updates the details of an existing contact
Update ticket
Updates the details of an existing ticket
Update company
Updates the details of an existing company
Fetch ticket status by ID
Fetches the status of a specific ticket by ID
Fetch contact by ID
Fetches the details of an existing contact by ID
Fetch company by ID
Fetches the details of an existing company by ID
Fetch agent by ID
Fetches the details of an existing agent by ID
Fetch ticket by ID
Fetches the details of an existing ticket by ID
Fetch ticket priority by ID
Fetches the priority details of a specific ticket by ID
Fetch ticket status
Fetches the status of a specific ticket by label
Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number
Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number
Fetch group by ID
Fetches the details of an existing group by ID
Fetch ticket
Fetches the details of an existing ticket by requester email address and subject
Fetch ticket priority
Fetches the priority details of a specific ticket by label
Fetch company
Fetches the details of an existing company by domain
Invite learner to course
Sends an email inviting a learner to join an existing course
Invite learner to a live workshop
Sends an email inviting a learner to register for a live workshop session
Create live workshop
Creates a new remote session which can be used to conduct live workshops
Sign up user for school
Signs up the specified user for school
Fetch user
Fetches the details of an existing user by email address
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
Similar apps
What is TrainerCentral?
Similar apps
Build comprehensive workflows using
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Logic
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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