Integrate Freshdesk with TrainerCentral

Send information between Freshdesk and TrainerCentral automatically, without writing any code, using Zoho Flow.

Build your own integrations between Freshdesk and TrainerCentral

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Supported triggers and actions

Integrate Freshdesk and TrainerCentral using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Ticket created

Triggers when a new ticket is created

Contact updated

Triggers when the details of an existing contact are updated

Ticket updated

Triggers when the details of an existing ticket are updated

Ticket note added

Triggers when a note is added to the selected ticket

Contact created

Triggers when a new contact is created

Learner signed up for academy

Triggers when a new learner has signed up for the academy

Live workshop - Session purchased

Triggers when a learner purchases a session for a live workshop

Course completed

Triggers when a course is completed by an existing learner in the academy

Live workshop created

Triggers when a live workshop is created in the academy

Test submitted

Triggers when a learner submits a test

Lesson completed by user

Triggers when a user has completed a lesson

Form submitted

Triggers when a learner submits entry in the selected form

Live workshop - Learner joined

Triggers when a learner has joined an existing live workshop

Ticket purchased

Triggers when a learner has paid for any course ticket in the academy

Assignment submitted

Triggers when a learner submits a course assignment

Learner cancels purchase

Triggers when a learner cancels their purchase

Live workshop - Learner registered

Triggers when a learner has registered for a live workshop

Live Workshop - Session Completed

Triggers when a learner completes a session for a live workshop

Course enrolled

Triggers when a learner enrolls for a course

Learner renewal pending

Triggers when a learner's payment is pending for a renewal

All Actions - Actions are the automated tasks

Create contact

Creates a new contact

Create forum

Creates a new forum in the selected category

Create company

Creates a new company

Create forum category

Creates a new forum category

Add notes to ticket

Adds private or public notes to the selected ticket

Create ticket

Creates a new ticket

Update ticket

Updates the details of an existing ticket

Update contact

Updates the details of an existing contact

Update company

Updates the details of an existing company

Fetch ticket status by ID

Fetches the status of a specific ticket by ID

Fetch company by ID

Fetches the details of an existing company by ID

Fetch ticket by ID

Fetches the details of an existing ticket by ID

Fetch ticket status

Fetches the status of a specific ticket by label

Fetch contact by ID

Fetches the details of an existing contact by ID

Fetch contact

Fetches the details of an existing contact by email address, phone number, or mobile number

Fetch agent by ID

Fetches the details of an existing agent by ID

Fetch ticket

Fetches the details of an existing ticket by requester email address and subject

Fetch ticket priority by ID

Fetches the priority details of a specific ticket by ID

Fetch group by ID

Fetches the details of an existing group by ID

Fetch agent

Fetches the details of an existing agent by email address, phone number, or mobile number

Fetch company

Fetches the details of an existing company by domain

Fetch ticket priority

Fetches the priority details of a specific ticket by label

Invite learner to course

Sends an email inviting a learner to join an existing course

Invite learner to a live workshop

Sends an email inviting a learner to register for a live workshop session

Create live workshop

Creates a new remote session which can be used to conduct live workshops

Sign up user for school

Signs up the specified user for school

Fetch user

Fetches the details of an existing user by email address

What is Freshdesk?

Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.

Customer Support Popular

What is TrainerCentral?

TrainerCentral is an all-in-one training platform that enables trainers to create, publish, sell, and administer online courses. It provides a website builder, payment system, and multiple options to create online courses.

LMS Zoho

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Webhook triggers

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Logic

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Sales Director, Artico

Zoho Flow has helped us add a new sales channel. It has helped us integrate our existing and new sales channels, and manage our inventory in real time. Learn more

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CEO, Fabricroot

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

Toto

Technical Engineer, Master Liveaboards

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