Integrate Freshdesk with Zoho ShowTime

Send information between Freshdesk and Zoho ShowTime automatically, without writing any code, using Zoho Flow.

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Fetch the details of a session using session id in Zoho ShowTime when a new contact is created in Freshdesk

Integrate Freshdesk with Zoho ShowTime using Zoho Flow. Whenever a new contact is created in Freshdesk, Zoho Flow automatically fetches the details of a session using session id in Zoho ShowTime. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new contact is created in Freshdesk.
  2. Zoho Flow fetches the details of a session using session id in Zoho ShowTime.
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Fetch the details of a session using session id in Zoho ShowTime when a new contact is created in Freshdesk

Freshdesk + Zoho ShowTime

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Supported triggers and actions

Integrate Freshdesk and Zoho ShowTime using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Ticket note added

Triggers when a note is added to the selected ticket

Contact updated

Triggers when the details of an existing contact are updated

Ticket updated

Triggers when the details of an existing ticket are updated

Contact created

Triggers when a new contact is created

Ticket created

Triggers when a new ticket is created

Session created

Triggers when a new session is created

Registration added

Triggers when a new registration is added

Attendee added

Triggers when a new attendee is added

All Actions - Actions are the automated tasks

Create ticket

Creates a new ticket

Create company

Creates a new company

Create group

Creates a new group

Create contact

Creates a new contact

Create forum category

Creates a new forum category

Add notes to ticket

Adds private or public notes to the selected ticket

Create forum

Creates a new forum in the selected category

Update contact

Updates the details of an existing contact

Update company

Updates the details of an existing company

Update ticket

Updates the details of an existing ticket

Fetch ticket

Fetches the details of an existing ticket by requester email address and subject

Fetch ticket priority

Fetches the priority details of a specific ticket by label

Fetch agent

Fetches the details of an existing agent by email address, phone number, or mobile number

Fetch group by ID

Fetches the details of an existing group by ID

Fetch ticket priority by ID

Fetches the priority details of a specific ticket by ID

Fetch company by ID

Fetches the details of an existing company by ID

Fetch contact by ID

Fetches the details of an existing contact by ID

Fetch ticket status by ID

Fetches the status of a specific ticket by ID

Fetch contact

Fetches the details of an existing contact by email address, phone number, or mobile number

Fetch company

Fetches the details of an existing company by domain

Fetch ticket by ID

Fetches the details of an existing ticket by ID

Fetch agent by ID

Fetches the details of an existing agent by ID

Fetch ticket status

Fetches the status of a specific ticket by label

Add registrant

Adds a new registrant for the selected talk

Invite attendees

Invites attendees to the selected session

Create session

Creates a new session in the selected portal

Fetch session

Fetches the details of a session using session ID

What is Freshdesk?

Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.

Customer Support Popular

What is Zoho ShowTime?

Zoho ShowTime is online training and web conferencing software. You can add co-trainers, record training sessions, and offer customer surveys after sessions.

Webinars Zoho

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Webhook triggers

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Logic

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more

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Sales Director, Artico

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CEO, Lakeside CNC Group

Zoho Flow has truly empowered us to get real-time results and go paperless, saving us weeks of manual work. It's an indispensable tool for our business. Learn more

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Technical Engineer, Master Liveaboards

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