Integrate Freshdesk with Zoho Webinar

Send information between Freshdesk and Zoho Webinar automatically, without writing any code, using Zoho Flow.

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Update the recording permission of a webinar in Zoho Webinar when a new contact is created in Freshdesk

Integrate Freshdesk with Zoho Webinar using Zoho Flow. Whenever a new contact is created in Freshdesk, Zoho Flow automatically updates the recording permission of a webinar in Zoho Webinar. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new contact is created in Freshdesk.
  2. Zoho Flow updates the recording permission of a webinar in Zoho Webinar.
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Update the recording permission of a webinar in Zoho Webinar when a new contact is created in Freshdesk

Freshdesk + Zoho Webinar

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Supported triggers and actions

Integrate Freshdesk and Zoho Webinar using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Ticket note added

Triggers when a note is added to the selected ticket

Contact updated

Triggers when the details of an existing contact are updated

Ticket updated

Triggers when the details of an existing ticket are updated

Contact created

Triggers when a new contact is created

Ticket created

Triggers when a new ticket is created

Webinar created

Triggers when a new webinar is created

Webinar recording uploaded

Triggers when the recording of a webinar is uploaded

Recording transcript generated

Triggers when the transcript of a recording is generated

Webinar started

Triggers when a webinar has started

Member joined

Triggers when a new member has joined a webinar

Recording summary generated

Triggers when the summary of a recording is generated

Webinar canceled

Triggers when a webinar is canceled

Webinar updated

Triggers when the details of a webinar are updated

Poll answered

Triggers when a poll is answered in a webinar

Registrant added

Triggers when a participant registers for a webinar

Member removed

Triggers when a member is removed from a webinar

Webinar ended

Triggers when a webinar has ended

All Actions - Actions are the automated tasks

Create ticket

Creates a new ticket

Create company

Creates a new company

Create group

Creates a new group

Create contact

Creates a new contact

Create forum category

Creates a new forum category

Add notes to ticket

Adds private or public notes to the selected ticket

Create forum

Creates a new forum in the selected category

Update contact

Updates the details of an existing contact

Update company

Updates the details of an existing company

Update ticket

Updates the details of an existing ticket

Fetch ticket

Fetches the details of an existing ticket by requester email address and subject

Fetch ticket priority

Fetches the priority details of a specific ticket by label

Fetch agent

Fetches the details of an existing agent by email address, phone number, or mobile number

Fetch group by ID

Fetches the details of an existing group by ID

Fetch ticket priority by ID

Fetches the priority details of a specific ticket by ID

Fetch company by ID

Fetches the details of an existing company by ID

Fetch contact by ID

Fetches the details of an existing contact by ID

Fetch ticket status by ID

Fetches the status of a specific ticket by ID

Fetch contact

Fetches the details of an existing contact by email address, phone number, or mobile number

Fetch company

Fetches the details of an existing company by domain

Fetch ticket by ID

Fetches the details of an existing ticket by ID

Fetch agent by ID

Fetches the details of an existing agent by ID

Fetch ticket status

Fetches the status of a specific ticket by label

Add multiple registrants

Adds multiple registrants to a webinar

Schedule webinar

Schedules a new webinar

Add registrant

Adds a new registrant

Update webinar

Updates the details of an existing webinar

Update recording permission

Updates the recording permission of a webinar

Fetch recordings

Fetches the recordings of a webinar

Fetch webinar

Fetches the details of a webinar

What is Freshdesk?

Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.

Customer Support Popular

What is Zoho Webinar?

Zoho Webinar is a secure platform for hosting virtual events—webinars, courses, and workshops—helping businesses engage audiences, generate leads, and showcase expertise.

New Webinars Zoho

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more

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Sales Director, Artico

Zoho Flow was the deal-maker for the whole Zoho platform. For everyone who wants to use more than one Zoho app, Zoho Flow is a must. Learn more

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CEO, Lakeside CNC Group

Zoho Flow has truly empowered us to get real-time results and go paperless, saving us weeks of manual work. It's an indispensable tool for our business. Learn more

Toto

Technical Engineer, Master Liveaboards

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