Integrate Freshservice with Endpoint Central Cloud
Send information between Freshservice and Endpoint Central Cloud automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Freshservice and Endpoint Central Cloud using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Release created
Triggers when a new release is created
Asset updated
Triggers when the details of an asset is updated
Change updated
Triggers when any detail of a change is updated
Asset created
Triggers when a new asset is created
Updated problem
Triggers when any detail of a problem is updated
Updated ticket
Triggers when any detail of a ticket is updated
Ticket created
Triggers when a new ticket is created
Change created
Triggers when a new change is created
Updated release
Triggers when any detail of a release is updated
Problem created
Triggers when a new problem is created
All Actions - Actions are the automated tasks
Create requester
Creates a new requester
Create release
Creates a new release
Create contract
Creates a new contract
Add device to software
Adds a new device to the specified software
Create problem
Creates a new problem
Create ticket
Creates a new ticket
Create asset
Creates a new asset
Create change
Creates a new change
Create department
Creates a new department
Create ticket note
Creates a new ticket note
Create reply conversation
Creates a new reply conversation for the ticket
Update problem
Updates the details of an existing problem
Update ticket
Updates the details of an existing ticket
Update asset
Updates the details of an existing asset
Fetch ticket by ID
Fetches the details of an existing ticket by ID
Fetch agent
Fetches the details of an existing agent by email or ID
Fetch ticket
Fetches the details of a ticket by its subject and the requester's ID/email address
Fetch asset attribute
Fetches the details of an asset type's attribute (product or vendor) by its name
Fetch requester
Fetches the details of an existing requester by email or ID
Fetch department
Fetches the details of an existing department by its name or ID
Fetch asset
Fetches the details of an existing asset by either its name or ID
Add computer to group
Adds the specified computer to an existing group
Create user in MDM
Creates a new user in MDM (member)
Add user to MDM group
Adds the specified user to an existing MDM group
Create MDM group
Creates a new MDM group in selected group type
Send enrollment request
Sends an enrollment invite to the specified user
Associate MDM profile to device
Associates the specified MDM profile to an existing device
Put device in lost mode
Activates lost mode on the specified device
Associate MDM app to device
Associates the specified MDM app to an existing device
Associate app to MDM group
Associates the specified app to an existing MDM group
Remove user from MDM group
Removes the specified user from an existing MDM group
Associate profile to MDM group
Associates the specified profile to an existing MDM group
Fetch MDM user
Fetches the details of an existing MDM user
Fetch group
Fetches the details of an existing group
Fetch computer warranty
Fetches warranty information of an existing computer
Fetch app
Fetches the details of an existing app
Fetch computer basic details
Fetches the basic details of an existing computer
Fetch inventory summary
Fetches the inventory summary of a specified computer
Fetch MDM group
Fetches the details of an existing MDM group
Remove computer from group
Removes the specified computer from an existing group
What is Freshservice?
Freshservice is cloud based IT service management software. You can collaborate with your team, make informed decisions with the analytics, and manage your problems, change, and release.
What is Endpoint Central Cloud?
Endpoint Central is a Unified Endpoint Management (UEM) solution platform that allows users to secure and manage servers, desktops, laptops, tablets, smartphones, and more devices.
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Toto
Technical Engineer, Master Liveaboards
