Integrate Freshservice with PAM360

Send information between Freshservice and PAM360 automatically, without writing any code, using Zoho Flow.

Build your own integrations between Freshservice and PAM360

Connect Freshservice and PAM360 with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Freshservice and PAM360 using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Release created

Triggers when a new release is created

Asset updated

Triggers when the details of an asset is updated

Change updated

Triggers when any detail of a change is updated

Asset created

Triggers when a new asset is created

Updated problem

Triggers when any detail of a problem is updated

Updated ticket

Triggers when any detail of a ticket is updated

Ticket created

Triggers when a new ticket is created

Change created

Triggers when a new change is created

Updated release

Triggers when any detail of a release is updated

Problem created

Triggers when a new problem is created

All Actions - Actions are the automated tasks

Create requester

Creates a new requester

Create release

Creates a new release

Create contract

Creates a new contract

Add device to software

Adds a new device to the specified software

Create problem

Creates a new problem

Create ticket

Creates a new ticket

Create asset

Creates a new asset

Create change

Creates a new change

Create department

Creates a new department

Create ticket note

Creates a new ticket note

Create reply conversation

Creates a new reply conversation for the ticket

Update problem

Updates the details of an existing problem

Update ticket

Updates the details of an existing ticket

Update asset

Updates the details of an existing asset

Fetch ticket by ID

Fetches the details of an existing ticket by ID

Fetch agent

Fetches the details of an existing agent by email or ID

Fetch ticket

Fetches the details of a ticket by its subject and the requester's ID/email address

Fetch asset attribute

Fetches the details of an asset type's attribute (product or vendor) by its name

Fetch requester

Fetches the details of an existing requester by email or ID

Fetch department

Fetches the details of an existing department by its name or ID

Fetch asset

Fetches the details of an existing asset by either its name or ID

Share or revoke resource group to a user group

Shares or revokes resource group access to a user group

Create user

Creates a new user

Share or revoke resource group to user

Shares or revokes resource group access to a user

Add user to user group

Adds a user into a user group

Lock user

Locks an existing user

Share or revoke resource to user group

Shares or revokes resource access to a user group

Share or revoke resource to user

Shares or revokes resource access to a user

Unlock user

Unlocks an existing lock user

Share or revoke account to user group

Shares or revokes account access to a user group

Share or revoke account to user

Shares or revokes account access to a user

Fetch account

Fetches the details of an existing account

Fetch resource group

Fetches the details of an existing resource group using name or ID

Fetch user group

Fetches the details of an existing user group using search term

Fetch user

Fetches the details of an existing user using search term

What is Freshservice?

Freshservice is cloud based IT service management software. You can collaborate with your team, make informed decisions with the analytics, and manage your problems, change, and release.

Server Monitoring

What is PAM360?

ManageEngine PAM360 is a comprehensive privileged account management platform that enables businesses to control, manage, and audit privileged accounts and their access.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

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Technical Engineer, Master Liveaboards

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