Integrate Frill with SolarWinds Service Desk
Send information between Frill and SolarWinds Service Desk automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Frill and SolarWinds Service Desk using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Idea event
Triggers when an idea event occurs
New announcement
Triggers when a new announcement is made
Comment event
Triggers when a comment is created, updated, or deleted
Note event
Triggers when a note is created or deleted
New Problem
Triggers when a new problem is created in your service desk
New Hardware
Triggers when a new hardware is created in your inventory
New Risk
Triggers when a new risk is detected
New Task
Triggers when a new task is created
New Release
Triggers when a new release is created in your service desk
New Contract
Triggers when a new contract is created
New Incident
Triggers when a new incident is created
New Change
Triggers when a new change is created
New Asset
Triggers when a new asset is created in your inventory
New User
Triggers when a new user is created
All Actions - Actions are the automated tasks
Create announcement
Creates a new announcement
Create idea
Creates a new idea
Fetch status
Fetches the details of an existing status
Fetch announcement category
Fetches the details of an existing announcement category
Fetch follower
Fetches the details of an existing follower
Fetch idea
Fetches the details of an existing idea
Fetch topic
Fetches the details of an existing topic
Fetch user
Fetches the details of an existing user by email, name, or ID
Create Hardware
Creates a new hardware in your inventory
Create User
Creates a new user
Create Release
Creates a new release in your service desk
Create Solution
Creates a new solution in your service desk
Create Problem
Creates a new problem in your service desk
Create Change
Creates a new change in your service desk
Create Incident
Creates a new incident
Create Asset
Creates a new asset in your inventory
Create Contract
Creates a new contract
Update incident
Updates the details of an existing incident based on incident ID
Fetch incident
Fetches the details of an existing incident by incident ID
What is Frill?
Frill is a customer feedback management application that enables businesses to collect feedback, build roadmaps, and make announcements.
Similar apps
What is SolarWinds Service Desk?
Samanage is a customer support platform that helps you manage your incidents, problems, changes, and releases. You can generate reports, track your team's productivity with dashboards, and compare yourself with industry benchmarks.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has helped us add a new sales channel. It has helped us integrate our existing and new sales channels, and manage our inventory in real time. Learn more
Siddharth Ahuja
CEO, Fabricroot
Zoho Flow has revolutionized our integration process, allowing us to transfer data seamlessly across multiple platforms without the need for coding. It has eliminated tedious and time-consuming tasks, making our workflow more efficient and saving us valuable time and effort. Zoho Flow is a game-changer for us, and I highly recommend it to anyone looking to streamline their business processes. Learn more
Toto
Technical Engineer, Master Liveaboards
