Integrate Groove with Gmail for Workspace
Send information between Groove and Gmail for Workspace automatically, without writing any code, using Zoho Flow.
Build your own integrations between Groove and Gmail for Workspace
Connect Groove and Gmail for Workspace with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Groove and Gmail for Workspace using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket opened
Triggers when a ticket is opened
Customer replied
Triggers when a customer replies to a ticket
Ticket created
Triggers when a new ticket is created
Agent replied
Triggers when an agent replies to a ticket
Note added
Triggers when a note is added to a ticket
Customer added
Triggers when a customer is added
Ticket assigned
Triggers when a ticket is assigned
Ticket deleted
Triggers when a ticket is deleted from trash
Ticket priority changed
Triggers when a ticket's priority is changed
Ticket tagged
Triggers when a ticket is tagged
Ticket closed
Triggers when a ticket is closed
Email received
Triggers when a new email is received
Email starred
Triggers when a received email is starred
Email received from a user
Triggers when a new email is received from the specified user
All Actions - Actions are the automated tasks
Add note
Adds a private note to an existing ticket
Create new ticket
Starts a new ticket for your customer
Close ticket
Changes the state of a ticket to Closed
Assign agent to ticket
Assigns an agent to a ticket
Reopen ticket
Changes the state of a ticket to Opened
Change ticket state
Changes the state of a ticket
Find customer
Fetches customer profile details using email address
Send email
Creates and sends a new email
Create label
Creates a new label
Fetch labels
Fetches labels from the mailbox
Fetch email
Fetches an email by its unique message ID
What is Groove?
GrooveHQ is a help desk platform meant for small businesses and startups. It lets you chat with your customers, collaborate on conversations and more.
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Custom functions
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