Integrate Groove with Papershift
Send information between Groove and Papershift automatically, without writing any code, using Zoho Flow.
Build your own integrations between Groove and Papershift
Connect Groove and Papershift with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Groove and Papershift using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket opened
Triggers when a ticket is opened
Customer replied
Triggers when a customer replies to a ticket
Ticket created
Triggers when a new ticket is created
Agent replied
Triggers when an agent replies to a ticket
Note added
Triggers when a note is added to a ticket
Customer added
Triggers when a customer is added
Ticket assigned
Triggers when a ticket is assigned
Ticket deleted
Triggers when a ticket is deleted from trash
Ticket priority changed
Triggers when a ticket's priority is changed
Ticket tagged
Triggers when a ticket is tagged
Ticket closed
Triggers when a ticket is closed
New shift assignment
Triggers when a new employee is assigned of the shift
All Actions - Actions are the automated tasks
Add note
Adds a private note to an existing ticket
Create new ticket
Starts a new ticket for your customer
Close ticket
Changes the state of a ticket to Closed
Assign agent to ticket
Assigns an agent to a ticket
Reopen ticket
Changes the state of a ticket to Opened
Change ticket state
Changes the state of a ticket
Find customer
Fetches customer profile details using email address
Create task
Create new task
Assign shift
Assign a User to an existing Shift
Create time entry
Creates a new Time Tracking in your Papershift Account
Create absence
Creates a new Absence in your Papershift Account
Update task
Update an existing task
Update absence
Update an Absence in your Papershift Account
What is Groove?
GrooveHQ is a help desk platform meant for small businesses and startups. It lets you chat with your customers, collaborate on conversations and more.
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What is Papershift?
Papershift is an employee scheduling and time tracking software which enables users to plan, manage and automate shift and roster schedules and projects, as well as plan resources and manage absences anytime, anywhere via any internet-enabled device, including desktops, tablets, laptops, and mobiles.
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Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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Toto
Technical Engineer, Master Liveaboards
