Integrate Help Scout with SmartSurvey

Send information between Help Scout and SmartSurvey automatically, without writing any code, using Zoho Flow.

Build your own integrations between Help Scout and SmartSurvey

Connect Help Scout and SmartSurvey with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Help Scout and SmartSurvey using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Conversation assigned

Triggers when a conversation is assigned to a specified user

Customer added

Triggers when a new customer is added

Conversation created

Triggers when a new conversation is created

User created

Triggers when a new user is created

Mailbox added

Triggers when a new mailbox is added

New response

Triggers when there is a new response in the selected survey

All Actions - Actions are the automated tasks

Create customer

Creates a customer if it does not already exist

Create conversation to customer.

Creates a new conversation to a customer from a user

Create conversation from customer

Creates a new conversation from a customer

Find customer

Finds customer by email address

Find user

Finds user by email address

Create contact

Creates a new contact in the selected list

Fetch response

Fetches a response by ID

What is Help Scout?

Help Scout is a help desk software application which provides an email-based customer support platform, knowledge base tool, and search tools for customer service professionals.

Helpdesk

What is SmartSurvey?

SmartSurvey is an online questionnaire and survey tool. You can create different types of surveys, build custom reports, and create word clouds to identify trends.

Survey

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow is an easy-to-use, very intuitive, and comprehensive integration platform. It helped us integrate Zoho Workplace with WordPress without writing a single line of code. Now, we do not miss Slack anymore, thanks to Zoho Flow and Zoho Workplace. Learn more

Rahul Roushan

CEO, OpIndia

Zoho Flow connects the apps that cannot be connected in other ways. With the proper flows, we have all the processes standardized, and the interactions between the different roles in the company are standardized, too. Learn more

Louis Castellano

CEO, Lakeside CNC Group

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