Integrate Jira Cloud with ServiceNow
Send information between Jira Cloud and ServiceNow automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Jira Cloud and ServiceNow using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Work log updated
Triggers when the details of an existing work log are updated
Version created
Triggers when a new version is created for an existing project
Issue status updated
Triggers when the status of an issue is updated
Issue created
Triggers when a new issue is created
Work log created
Triggers when a new work log created
Comment created
Triggers when a new comment is created
Issue updated
Triggers when the details of an existing issue are updated
Comment updated
Triggers when an existing comment is updated
Version released
Triggers when a version is released
Project updated
Triggers when the details of an existing project are updated
Project created
Triggers when a new project is created
Record updated
Triggers when the details of an existing record are updated
Record created
Triggers when an incident record is created
All Actions - Actions are the automated tasks
Create project
Creates a new project
Create issue
Creates a new issue in the selected project
Create user
Creates a new user
Create comment
Creates a new comment for the specified issue
Update issue
Updates the details of the specified issue
Fetch issue attribute
Fetches the attributes of an existing issue
Fetch user
Fetches the details of an existing user by email address
Fetch project
Fetches the details of an existing project by project ID or key
Create record
Creates a new record in a table (eg., Incident, Problem, Case, etc)
Create incident
Creates a new incident record
Update incident
Updates the details of an existing incident record
Update record
Updates the details of an existing record in the specified table
Fetch reference record
Fetches the details of an existing table reference record (eg., User, Problem, Core company, etc)
Fetch user
Fetches the details of an existing user
Fetch record
Fetches the details of an existing record in the specified table by search query
Fetch incident
Fetches the details of an existing incident record by ID
What is Jira Cloud?
Jira Cloud is project management software for agile teams. With features such as backlog prioritization, issue tracking, and sprint planning, you can plan and execute your projects effectively.
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What is ServiceNow?
ServiceNow is an IT service management platform. You can manage your problems and releases, generate customized reports, and use machine learning to route, categorize, and prioritize issues.
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Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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