Integrate Jira Cloud with Zendesk

Send information between Jira Cloud and Zendesk automatically, without writing any code, using Zoho Flow.

Build your own integrations between Jira Cloud and Zendesk

Connect Jira Cloud and Zendesk with over 800+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Jira Cloud and Zendesk using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Issue created

Triggers when a new issue is created

Project updated

Triggers when the details of an existing project are updated

Comment updated

Triggers when an existing comment is updated

Work log updated

Triggers when the details of an existing work log are updated

Issue updated

Triggers when the details of an existing issue are updated

Version released

Triggers when a version is released

Version created

Triggers when a new version is created for an existing project

Work log created

Triggers when a new work log created

Issue status updated

Triggers when the status of an issue is updated

Comment created

Triggers when a new comment is created

Project created

Triggers when a new project is created

Ticket created

Triggers when a new ticket is created

Ticket updated

Triggers when the details of a ticket is updated

User created

Triggers when a new user is created

Organization created

Triggers when a new organization is created

All Actions - Actions are the automated tasks

Create issue

Creates a new issue in the selected project

Create project

Creates a new project

Create user

Creates a new user

Create comment

Creates a new comment for the specified issue

Update issue

Updates the details of the specified issue

Fetch project

Fetches the details of an existing project by project ID or key

Fetch issue attribute

Fetches the attributes of an existing issue

Fetch user

Fetches the details of an existing user by email address

Create User

Creates a new user

Create Request

Creates a new ticket in a verified end user's account

Create Ticket

 Creates a new ticket

Add Tag

Adds tag to the selected ticket

Create Organization

Creates a new organization

Update Ticket

Updates an existing ticket status or adds comments

Update Organization

Updates an existing organization

Update User Details

Updates an existing user's details

Add Comment

Adds comment to the selected ticket

Fetch Organization

Fetches the details of an existing organization

Fetch User

Fetches the details of an existing user by ID

Fetch Ticket

Fetches a ticket by ID

What is Jira Cloud?

Jira Cloud is project management software for agile teams. With features such as backlog prioritization, issue tracking, and sprint planning, you can plan and execute your projects effectively.

What is Zendesk?

Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more

Louis Castellano

CEO, Lakeside CNC Group

We chose Zoho Flow for its ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.

Julien Granjean

CEO, iDAYit

Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.

Neville Mader

Director, Perth Security Services

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