Integrate Jotform with Usedesk

Send information between Jotform and Usedesk automatically, without writing any code, using Zoho Flow.

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Generate a ticket in Usedesk when a form is submitted in Jotform

Centralize all incoming inquiries and requests onto a single platform to optimize team responsiveness. This flow will generate a new ticket in Usedesk each time a form is submitted in Jotform.

How it works
  1. The flow triggers when a new submission is added to the selected form in Jotform.
  2. Zoho Flow creates a new ticket in Usedesk.
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Generate a ticket in Usedesk when a form is submitted in Jotform

Jotform + Usedesk

Build your own integrations between Jotform and Usedesk

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Supported triggers and actions

Integrate Jotform and Usedesk using the below triggers and actions

All Triggers - A trigger kickstarts the flow

New Submission

Triggers when a new submission is added to the selected form

New ticket

Triggers when a new ticket is created

New client

Triggers when a new client is created

All Actions - Actions are the automated tasks

Create chat

Create a chat or send messages to an existing chat on behalf of the client

Create ticket

Create a new ticket

Add comment

Add a comment to a ticket

Create agent

Creates a new agent

Send chat message

Sends a chat message to the client in chat

Create client

Create a new client

Update agent

Updates an existing agent

Update client

Update details of a client

Update ticket

Update details of a ticket

Fetch ticket

Fetch details of a ticket using ticket id

Fetch client

Fetch details of a client using id

Fetch agent by email

Fetch details of an agent using email id

Fetch agent by ID

Fetch details of an agent using id

What is Jotform?

Jotform is online form-building software that supports customization and collaboration. You can change styles, enable auto-fill, add metadata, and show or hide fields based on a user's response.

Forms Popular

What is Usedesk?

Usedesk customer support application

Customer Support Helpdesk

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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We use Zoho Flow as the business process designer, where our apps are connected according to the actual, real-life interactions. The most measurable benefit is that we do not have 'forgotten repairs' anymore. Learn more

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CEO, Lakeside CNC Group

Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.

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Director, Perth Security Services

Zoho Flow has helped us add a new sales channel. It has helped us integrate our existing and new sales channels, and manage our inventory in real time. Learn more

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CEO, Fabricroot

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