Integrate Kayako with SmartSurvey
Send information between Kayako and SmartSurvey automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Kayako and SmartSurvey using the below triggers and actions
All Triggers - A trigger kickstarts the flow
User created
Triggers when a new user account is created
Conversation created
Triggers when a new conversation is created
New response
Triggers when there is a new response in the selected survey
All Actions - Actions are the automated tasks
Create organization
Creates a new organization
Add tags to conversation
Adds the specified tags to an existing conversation
Add tags to organization
Adds tags to an existing organization
Create user
Creates a new user account and profile
Create conversation
Creates a new conversation
Update organization
Updates the details of an existing organization
Update conversation
Updates the details of an existing conversation
Update user
Updates the details of an existing user
Find user
Finds the details of an existing user
Find conversation
Finds the details of an existing conversation
Find organization
Finds the details of an existing organization
Create contact
Creates a new contact in the selected list
Fetch response
Fetches a response by ID
What is Kayako?
Kayako is a help desk platform with support ticketing system that helps you be more productive and build customer loyalty. It also provides a help center feature that allows customers to answer their own questions.
What is SmartSurvey?
SmartSurvey is an online questionnaire and survey tool. You can create different types of surveys, build custom reports, and create word clouds to identify trends.
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