Integrate Kayako with WATI
Send information between Kayako and WATI automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Kayako and WATI using the below triggers and actions
All Triggers - A trigger kickstarts the flow
User created
Triggers when a new user account is created
Conversation created
Triggers when a new conversation is created
Template message sent
Triggers when a new template message is sent
Message received
Triggers when a new message is received
Session message sent
Triggers when a new session message is sent
New message received from contact
Triggers when a new message is received from the specified contacts
All Actions - Actions are the automated tasks
Create organization
Creates a new organization
Add tags to conversation
Adds the specified tags to an existing conversation
Add tags to organization
Adds tags to an existing organization
Create user
Creates a new user account and profile
Create conversation
Creates a new conversation
Update organization
Updates the details of an existing organization
Update conversation
Updates the details of an existing conversation
Update user
Updates the details of an existing user
Find user
Finds the details of an existing user
Find conversation
Finds the details of an existing conversation
Find organization
Finds the details of an existing organization
Add or update contact
Adds a new contact or updates the details of an existing contact
Send template message
Sends an approved template WhatsApp message
Send session message
Sends a WhatsApp message to an open session
What is Kayako?
Kayako is a help desk platform with support ticketing system that helps you be more productive and build customer loyalty. It also provides a help center feature that allows customers to answer their own questions.
What is WATI?
WATI is a WhatsApp engagement tool that enables sales, customer support, and marketing teams to use a single platform to send bulk messages, broadcasts, template messages, and more.
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